Key Themes We Explored:
- Risk Management: Strategies to navigate global volatility and ensure operational continuity.
- Scalability Solutions: Building resilient frameworks that grow with your business.
- AI Integration: Real-world applications of AI that move beyond the hype to deliver ROI.
- Center Orchestration: Optimizing the interplay between global talent and emerging tech.
- Transformation Strategy: Modernizing GBS models to stay competitive in a shifting market.
- Future-Ready Models: Designing GCCs that are built for the next decade of innovation.
The Team on the Ground
Our leadership team met with hundreds of GBS professionals to discuss the unique challenges of building and expanding centers in 2026.
AV
Atul Vashistha
Chairman & CEO
SR
Steve Rudderham
GBS Leader
“Orlando 2026 was a testament to the fact that the industry is no longer just talking about transformation—it is actively orchestrating it through the intelligent use of AI and expert-led governance.”
Missed Us in Orlando?
If you weren’t able to visit us at Booth #405 or missed our workshop, you can still access the insights we shared. We are committed to helping you de-risk your GCC setup, build, and expansion phases regardless of where you are in your journey.
- Request a Post-Event Briefing: Connect with our experts to discuss how our “AI + Experts” framework can be applied to your specific goals.
- Download Our GBS Strategy Guide: Get the latest research on future-ready operating models.
Thank you, Orlando, for an incredible week of innovation and partnership!
Stay tuned for our upcoming event schedule as we continue to shape the future of global services.