Aokah Named a Hot Tech by HFS Research Read the Report

Aokah Named a Hot Tech by HFS Research Read the Report

Aokah Named a Hot Tech by HFS Research Read the Report

In the Media

Sharing important updates and company progress in execution intelligence and global operations.

For media inquiries or additional information, please contact pr@aokah.com

New York & Bengaluru

July 15, 2026

Aokah and Industry Leaders Identify Five Trends Reshaping Global Capability Centers

As Global Capability Centers (GCCs) become strategic enterprise assets, the ability to Globalize Work with Confidence™ is emerging as the defining capability for the next decade.

NEW YORK, July 15, 2026 /PRNewswire/ -- Over the past decade, Global Capability Centers (GCCs) have undergone a fundamental transformation, evolving from cost arbitrage centers into innovation hubs, technology accelerators, and strategic business partners. The market reflects this momentum: India alone now hosts 2,117 GCCs employing 2.36 professionals and generating nearly USD 98.4 billion in annual revenue, with more than 506 Forbes Global 2000 companies operating centers in the country (Nasscom).

Yet as ambitions have grown, so has the complexity of execution. Enterprise leaders today are navigating larger portfolios, more demanding stakeholders, and higher expectations for measurable business outcomes. The decision is made. The direction is set. What separates leaders from the rest is what happens next.

More than 72% of new GCC builds experience material delays or cost overruns within the first 24 months. That is not a talent problem or a location problem. It is a system problem, and it is the problem Aokah was built to solve.

"GCCs have made significant strides over the past decade, moving from back-office support to genuine innovation and transformation hubs. What separates the leaders from the rest today is not ambition. It is the wisdom to plan well, the expertise to execute consistently, and the system to sustain it. That is what Globalizing Work with Confidence™ means in practice."

— Atul Vashistha Chairman and CEO, Aokah

Five Trends Shaping Global Capability Transformation

1. AI-First Operating Models Move from Pilot to Enterprise Scale

83% of GCCs are currently investing in GenAI. 58% are investing in Agentic AI today, with another 29% planning to scale within the year. — EY India GCC Pulse Survey, 2025

~75% of enterprises globally plan to deploy Agentic AI within two years. — Deloitte State of AI in the Enterprise, January 2026 (3,235 leaders, 24 countries)

"83% of GCCs are already investing in GenAI, yet only 21% have a mature governance model in place to manage it responsibly. That gap is where the next decade of value, and risk, will be decided. As an investor, that's exactly the kind of structural shift we want exposure to, and it's exactly why our confidence in Aokah keeps growing. They are not chasing the AI wave. They are building the system that enterprises need to ride it well."

— Veda Iyer

Global Chief Marketing Officer, and Head Hyperscalers & Strategic Partnerships, Head Sales– APAC, Mphasis

2. Outcome-Based Governance Replaces Activity Reporting

Traditional governance models built around status updates and milestone tracking are giving way to frameworks centered on business impact and value realization. Enterprise leaders are demanding visibility into what is working and real-time insights into whether transformation initiatives are delivering the value promised to the business.

Only 21% of organizations have a mature governance model for autonomous AI agents, even as adoption accelerates. — Deloitte State of AI in the Enterprise, 2026

48% of organizations have introduced AI without redesigning the workflows or roles it sits within. Only 12% report redesign at scale. — Deloitte AI Institute Pulse Check, 2026 (3,700 professionals)

3. Global Capability Centers Evolve into Enterprise Transformation Engines

The delivery center model is giving way to something far more strategic. GCCs are increasingly positioned as catalysts for enterprise-wide transformation, playing a central role in innovation, change management, and long-term capability building.

The evidence is now beyond anecdotal. More than half of India's Global Capability Centers (52%) hold shared accountability for global decisions, and 45% are driving global strategy leadership from India. Two-thirds of GCCs (67%) are creating dedicated innovation teams and incubation programs to generate, test, and globalize ideas. The most mature GCCs are no longer asked what they deliver. They are asked what they make possible.

52% of India GCC centers hold shared accountability for global decisions. 45% are driving global strategy leadership from India. — EY India GCC Pulse Survey, 2025

67% of GCCs are creating dedicated innovation teams and incubation programs to generate, test, and globalize ideas from India. — EY India GCC Pulse Survey, 2025

"What I see happening in the GBS industry now is that Global Capability Centers (GCCs) are becoming the AI accelerators for their enterprises, as they bring together a unique set of talent, data acumen, deep technology skills and business process operations at scale. This is making these GCCs ideally placed to be THE enterprise AI accelerator, with a real top- and bottom-line impact for their enterprise."

— Robert Weltevreden

Global Business Services Leader and Board Member of Aokah


4. Human-AI Collaboration Redefines Workforce Strategy

The GCC workforce today combines deep domain expertise with AI-enabled capabilities. Leading organizations are investing in reskilling, new operating models, and ways of working that amplify human judgment through technology rather than simply automating tasks. Talent strategy is no longer just about hiring the right people. It is about building the right human-AI teams.

The urgency is highlighted by a significant disconnect: 84% of companies have not redesigned jobs to accommodate AI, despite high automation expectations and increasing deployment. Enterprise leaders identify insufficient worker skills as the primary barrier to integrating AI into current workflows. The organizations that address this gap first will gain a clear talent and performance edge.

84% of companies have not redesigned jobs or the nature of work around AI capabilities, even as automation expectations are high. — Deloitte State of AI in the Enterprise, 2026

#1 Barrier: Insufficient worker skills are the biggest barrier to integrating AI into existing workflows, according to enterprise leaders surveyed. — Deloitte State of AI in the Enterprise, 2026

5. Confidence in Outcomes Becomes the Ultimate Competitive Differentiator

As transformation programs grow in scale and complexity, the organizations that will lead are those capable of executing consistently while maintaining visibility into risks, dependencies, and outcomes at every stage of the process. The rapid pace of change is creating systemic exposure: 78% of technology leaders say AI adoption is surpassing their organization's ability to manage the business effectively.

Aokah's analysis of over 300 globalization programs revealed that more than 72% of new GCC projects face significant delays or cost overruns within the first 24 months. These are not exceptions; they are the standard when there is no structured execution intelligence. Globalizing Work with Confidence™ is no longer just a goal. It is a necessary operational requirement that distinguishes organizations that grow effectively from those that get stuck.

78% of technology leaders say AI adoption is outpacing their organization's ability to effectively manage the business. — EY Technology Pulse Poll, February 2026 (500 US business leaders)

More than 72% of new GCC builds experience material delays or cost overruns within the first 24 months. — Aokah analysis of 300+ GCC programs

A New Standard for Enterprise Globalization Aokah's Five Wisdoms℠ framework, developed from over twenty years of experience across 300+ globalization programs, provides enterprise leaders with a structured, proven method to navigate each stage of the globalization process. From exploration and setup to optimization and sustained performance, Aokah combines proprietary insights with expert guidance to help organizations move faster, avoid costly mistakes, and build GCCs that fulfill their strategic goals.

"The question enterprises are asking has shifted. It is no longer whether to globalize work. It is how to do it in a way that generates real confidence, for the board, for the business, and for the teams executing on the ground. That is the standard we hold ourselves to, and the standard we help our clients achieve."

— Atul Vashistha

Chairman and CEO, Aokah

About Aokah

Aokah gives enterprises the System, Expertise, and Wisdom to Globalize Work with Confidence™. Built on the Five Wisdoms℠ framework and grounded in over 300 globalization programs, Aokah helps enterprise leaders explore, build, and optimize GCCs that deliver measurable, sustainable business outcomes.

New York & Bengaluru

May 28, 2026

Aokah Compresses Fortune 500 GCC Site Selection From 10 Weeks to Less Than One Week, Earns HFS Hot Tech Designation for AI-Native Services-as-Software Model

NEW YORK, May 28, 2026 /PRNewswire/ -- When the head of Global Business Services at a Fortune 500 chemical manufacturer needed to stress-test GCC location choices in real time and clear CFO scrutiny on costs, he turned to Aokah. What would have taken 10 weeks of consultant output was done in less than one week. That result, documented and verified by independent analyst firm HFS Research, is what earned Aokah the HFS Hot Tech Vendor designation for 2026.

HFS Research, one of the world's leading global research and advisory firms, selected Aokah from a competitive field of emerging technology providers based on five criteria: distinctiveness of offering, ecosystem robustness, client impact, financial position, and measurable impact on the Services-as-Software category. Aokah was recognized as 'one of the first vendors to address the GCC advisory bottleneck' by replacing people-intensive consulting with an AI-native execution intelligence platform.


'The market for GCC setup advisory is shifting from a consulting-led, weeks-long decision cycle to a data- and AI-led, hours-long one. Aokah is the early leader in this shift.' — HFS Research, 2026

The Problem Aokah Was Built to Solve

Global demand for Global Capability Centers (GCCs) has grown rapidly, with more than 1,800 GCCs operating in India alone, with additional acceleration across LATAM, Eastern Europe, and Southeast Asia. Yet the way enterprises set up GCCs has not kept pace. More than72% of new GCC builds experience material delays or cost overruns within their first 24 months, driven by fragmented advisory models, manual decision-making, and execution complexity that outpaces consulting capacity.

Aokah was founded to end that execution gap. Its AI-native platform compresses every phase of the GCC lifecycle, from strategic exploration to go-live and optimization, replacing weeks of consulting-heavy analysis with platform-led execution intelligence.

What the Platform Does

  • Explorer: AI-enabled GCC location intelligence and business case modeling. Covers cost, talent depth, infrastructure, geopolitical risk, ESG, and ecosystem signals across 500+ global cities. Replaces the slide decks consultants typically hand-build.
  • Builder:Execution governance and milestone orchestration for GCC setup. Now generally available as of April 2026. Covers entity structuring, role architecture, hiring plans, and vendor selection through agentic workflows with a human-in-the-loop deciding at every gate.
  • Optimizer: Continuous GCC performance optimization and scale intelligence (roadmap). Targets for productivity benchmarking, span-of-control analysis, and process automation were identified from operational data.
All three modules are powered by Aokah's proprietary 5 Wisdom Engines, spanning Program, Geo, Talent, Ecosystem, and Delivery intelligence, drawing on codified methodology from more than 300 enterprise GCC programs across 25+ years of operating experience.

What Enterprises Are Saying

Three global enterprises in consumer goods, diversified manufacturing, and logistics are actively using Aokah Explorer and Builder in live programs. The Fortune 500 chemical manufacturer case, cited directly in the HFS report, stands as one of the clearest proof points in the category: objective, AI-driven location intelligence that reconciled anecdotal consultant preferences with real data, including high-attrition market traps, and delivered a defensible shortlist the CFO accepted.

"GCCs don't fail because of bad strategy. They fail because execution is fragmented, slow, and opaque. We built Aokah to change that, giving enterprise leaders the intelligence and orchestration they need to make faster decisions, reduce execution risk, and build GCCs that deliver from day one. This recognition from HFS validates that we are building the right platform at the right moment."
— Atul Vashistha, Founder, Chairman & CEO, Aokah

"Aokah is one of the first players to combine deep GCC focus with a genuine services-as-software model. The combination of proprietary data, AI-native workflows, and hard-won operating experience from 300+ enterprise programs creates a foundation that competitors will find difficult to match. Buyers who engage Aokah early will compress decision cycles, de-risk location and org-design choices with evidence, and free their consulting partners to focus on advisory and change management."
— Achyuta Ghosh, Executive Research Leader, HFS Research h

Defining a New Category: GCC Services-as-Software

The HFS Hot Tech designation places Aokah within the Services-as-Software (SaS) category, a market HFS Research estimates will reshape more than $1.5 trillion in enterprise technology and services spend over the coming decade. Within this shift, HFS positions Aokah as 'one of the first players to combine GCC focus with services-as-software,' occupying a clear whitespace between generalist AI consulting platforms and specialist GCC advisory firms.

The report further notes that Aokah is also being white-labeled by consulting and research firms, meaning enterprise GBS leaders may already be using Aokah as the underlying intelligence engine without realizing it. HFS advises buyers to ask their consulting partners which platform is powering their location intelligence and GCC playbooks.

Aokah expanded into the EMEA market in January 2026 with the launch of UK operations, extending its platform to support European enterprises designing and scaling GCC strategies.

About Aokah

Aokah is an AI-powered execution intelligence and orchestration platform for Global Capability Centers (GCCs), Global Business Services (GBS), and enterprise transformation leaders. Its AI-native Services-as-Software™ model helps enterprises explore, build, and optimize GCC operations using proprietary data across 500+ global cities, agentic workflows, and execution governance intelligence built from 300+ enterprise GCC programs. Founded in 2024 and headquartered in New York, Aokah is backed by Mphasis Corporation and counts Fortune 500 companies in consumer goods, diversified manufacturing, logistics, and chemicals among its early clients.

New York & Bengaluru

April 23, 2026

Aokah Launches Explorer and Builder: The First AI-Powered Platform to Take Enterprises from GCC Strategy to Execution

NEW YORK , April 23, 2026 /PRNewswire/ -- Aokah, the GCC Operating Systemˢᴹ purpose-built to orchestrate Global Capability Centers from strategy through scale, today announced the general availability of Explorer and Builder — two integrated intelligence products that fundamentally change how enterprises design, justify, and execute GCC programs.

Explorer compresses weeks of location analysis and business case development into days. It helps executives clarify why they are building a GCC, select the right operating model, evaluate and score global locations against a weighted, scenario-driven framework, and produce a board-ready business case grounded in data and explainable assumptions. Where traditional consulting engagements deliver a static PowerPoint months after the need arose, Explorer delivers a living, scenario-tested intelligence environment that travels with the enterprise decision.


Builder takes that decision and governs its execution. It serves as the independent orchestration and governance layer across every workstream — legal entity formation, talent acquisition, vendor onboarding, facilities, IT, and compliance — regardless of whether the enterprise is building independently, through a Build-Operate-Transfer partner, or in a hybrid model. Builder surfaces execution risk before it becomes failure. It tracks milestones against the original business case and generates the governance transparency that boards and executive sponsors require.

The Problem Aokah Is Built to Solve:

GCC failure is not a strategy problem. Enterprises know where they want to go. It is an execution and orchestration problem. The gap between the decision and the delivered outcome — the months of fragmented consulting, disconnected spreadsheets, vendor misalignment, and milestone drift — is where billions of dollars of enterprise value are lost annually. More than 72% of GCC builds experience material delays or cost overruns within their first 24 months. Explorer and Builder exist to close that gap.

"Enterprises are making GCC commitments based on static analyses and fragmented execution models. Explorer gives leadership the rigor and confidence to make the decision. Builder gives them the governance to ensure the decision delivers. Together, they move GCC management from hope-based execution to confidence-based delivery." — Atul Vashistha, Founder & CEO, Aokah

Three Enterprises Already Executing with Aokah
– Three global enterprises across consumer goods, diversified manufacturing, and logistics are already using Explorer and Builder in live programs. Their use cases reflect the breadth of GCC complexity that the platform is designed to handle.

A Fortune 500 consumer packaged goods company used Explorer to build the business case and location selection framework for a new global capability center focused on digital, data, and supply chain analytics. Under pressure to move quickly without sacrificing rigor, the team used Explorer to evaluate multiple candidate markets, model total cost of ownership across scenarios, and produce a defensible, board-ready recommendation in a fraction of the time a traditional consulting engagement would have required.

A diversified global manufacturer used Builder to govern the execution of a GCC program spanning entity formation, talent acquisition, vendor onboarding, and IT provisioning across a complex multi-workstream build. With operations spread across multiple business units and geographies, the company needed a single governance system to track dependencies, surface risks early, and provide leadership with real-time visibility into program health. Builder delivered that unified orchestration layer from the first week of engagement.

A global logistics and medical enterprise used Explorer and Builder together to evaluate a strategic footprint expansion and govern its execution. Explorer clarified the operating model, scored shortlisted locations against a weighted framework aligned to the company's talent and resilience priorities, and generated the business case that secured board approval. Builder then carried those assumptions forward into execution governance, ensuring that the decisions made during planning remained visible and accountable throughout delivery.

The feedback from a client, a transformation leader in the CPG industry, highlighted that Aokah provided more than his internal teams and advisors had been able to deliver. The business case built in Explorer did not remain a static document post-board approval, but evolved into the governance anchor for execution, with Builder actively tracking progress. This ensured that, for the first time, strategy and execution were seamlessly integrated within a single system.

What Makes Explorer and Builder Different

The GCC advisory and tooling landscape is populated by point solutions. Location intelligence tools provide city rankings without decision context. Program management tools provide milestone tracking without embedded expertise. Consulting firms provide analysis without execution continuity. Aokah is the only platform that connects the strategic decision to execution governance within a single, continuous intelligence system.

Explorer's defensibility comes not from more data points, but from decision context. The platform helps enterprises define GCC purpose and operating model before scoring locations, embeds scenario sensitivity logic so that assumptions are visible and testable, and produces exports designed for board and C-suite consumption, not internal analyst review.

Builder's defensibility comes from independence and embedded expertise. Enterprises using a BOT provider no longer must accept the provider's version of execution reality. Builder provides a neutral governance layer, tracking provider performance against the original business case and alerting when reality diverges from plan. The platform's dependency logic reflects the sequencing intelligence of more than 300 GCC programs — encoded into the platform, not housed in a consultant's head.

Availability Different

Explorer and Builder are available immediately for enterprise licensing. Engagements are structured as platform subscriptions, with optional expert validation checkpoints for critical decision moments, along with optional program management. Organizations evaluating their first GCC build, expanding an existing footprint, seeking guidance on operating model, or needing independent governance over a BOT arrangement are encouraged to contact Aokah directly.

About Aokah

Aokah is the world's first Expert + Intelligence platform built to orchestrate Global Capability Centers with foresight, speed, and resilience. Founded by a globally recognized team with over 25 years of GCC, GBS, and global business services leadership experience, Aokah combines agentic AI with practitioner expertise codified from 300+ enterprise GCC programs and intelligence from 900+ cities worldwide. The Aokah platform is organized across five integrated intelligence foundations — Program, Geo, Talent, Ecosystem, and Delivery Wisdom — providing a unified system of decision support, execution governance, and real-time risk management across the full GCC lifecycle. Aokah operates as a true partner to consulting firms, IT services providers, and BPO organizations, amplifying delivery capability with governance infrastructure and execution intelligence.

New York & Bengaluru

March 6, 2026

GLOBAL TRANSFORMATION LEADERS JOIN AOKAH ADVISORY BOARD

NEW YORK , March 6, 2026 /PRNewswire/ -- Aokah, the AI + Expert Intelligence and Orchestration Platform purpose-built for Global Capability Centers and enterprise operations, announced the formation of its Advisory Board. The Board brings together globally respected leaders in business transformation, global business services (GBS), finance, and organizational performance.

The Advisory Board is designed to strengthen Aokah's strategic direction, deepen enterprise alignment, and ensure the platform remains grounded in real-world execution experience.
Steve Rudderham will serve as Chair of the Aokah Advisory Board. A recognized GBS and operations leader, Steve has led enterprise transformation initiatives across Carrier, AkzoNobel, Kellogg, and Genpact, helping shape modern global business services organizations spanning finance, HR, and digital operations.

Joining him on the Advisory Board are:

Mark Bretton, MBE TD DL FCIEx – Ehemaliger Accenture-Geschäftsführer und Vice President von Tata Consultancy Services und globaler Transformations-Leader mit Erfahrung in den Bereichen Shared Services, Outsourcing, Governance, Modernisierung und öffentlich-private Unternehmensinitiativen. Außerdem ist er Deputy Lieutenant von Hertfordshire, England.

Mohit Bhatia — Former SVP and Head of Maersk Global Service Centres at A.P. Moller–Maersk, where he led global finance, commercial, and operations capabilities at scale. Previously, he served as Global Chief Financial Officer and business leader at Genpact.

Carla Lapa Pinto — Enterprise transformation advisor and executive coach with experience in GBS, operational excellence, and leadership transformation. She has held leadership roles at Deloitte, Nestlé, Adidas, and Carrier, and specializes in human-centered performance, leadership evolution, and enterprise strategy.

Tom Champion — Global Chief Financial Officer across multinational and private equity-backed enterprises, overseeing finance, IT, supply chain, legal, and risk functions. His experience spans firms like Brompton Bicycles, Rochdale Spears, and Inspiring Learning.

"At Aokah, we are building the execution intelligence layer for setting up and scaling global capabilities " Atul Vashistha Chair said, CEO of Aokah "Global Capability Centers are no longer cost centers — they are strategic engines of enterprise value. Our Advisory Board brings the operational depth, governance discipline, and transformation experience required to ensure Aokah delivers measurable impact for the world's leading organizations."

Steve Rudderham , Chair of the Advisory Board, added, "Aokah addresses a critical enterprise need — translating strategy into governed, coordinated execution across global capability setup, scale, and operations. I look forward to working with the team to help enterprises build resilient, performance-driven capability centers with confidence."

The formation of the Advisory Board reflects Aokah's commitment to combining AI-powered orchestration with seasoned enterprise expertise. The company plans to appoint two additional leaders to the Advisory Board in the coming months as it continues to expand its strategic ecosystem."

About Aokah

Aokah is the first AI-powered execution intelligence platform purpose-built for Global Capability Centers and distributed enterprise operations. The platform integrates location intelligence, talent analytics, vendor orchestration, program governance, and real-time risk monitoring into a single operating layer, enabling enterprises to set up, scale, and operate capabilities with speed, discipline, and confidence.

Bengaluru

10 March 2026

As H-1B Costs Soar, Some Clients Race Back to India

With the sky-high H-1B visa fee nearly cutting off their access to foreign tech talent, American firms are shifting a chunk of their business operations to India under the guise of expansion.

The latest entrant is Silicon Valley giant Google. Its parent, Alphabet Inc., has leased an office tower offering 650,000 square feet of space. The company has also struck a deal to buy or lease another under-construction project that will add more than a million square feet.

If Google takes up the entire space, the complex could seat as many as 20,000 additional employees. The company already employs more than 14,000 people in India. The scale signals long-term commitment.

Two weeks ago, AI firm Anthropic opened an office in Bangalore and promised to hire hundreds.

Other US giants are doing the same. Meta, Amazon, Apple, Microsoft, Netflix and Alphabet together hired over 32,000 people in India in 2025. That marked an 18% year-on-year rise and pushed their combined India workforce to about 214,000.

The expansion is not limited to big names. In 2025 alone, American companies set up more than 60 new Global Capability Centers in India. That is a 45% jump over 2023 and a sharp rise from the roughly 43 centres added in 2024.

Not just Because of H1B

Across the country, more than 90 new tech centres opened last year. They generated around 450,000 jobs. By year-end, India hosted nearly 1,900 GCCs. These centres employed nearly 2 million professionals and added roughly $60–76 billion in economic value.

Still, not everyone sees visa costs as the main trigger.

“I don’t believe that the high H-1B visa fee is driving US firms towards India,” said Atul Vashistha, Chairperson of Neo Group, the Miami-based global sourcing advisory firm.

“What’s driving this is the recognition that technology is changing rapidly. They have realized that to control certain things, they need to own them, and that’s what is leading them to establish their own capability centers.”

Captive GCCs give companies control. They keep intellectual property, culture and decision-making in-house. At the same time, they deliver speed and cost efficiency. That combination is exactly what American firms want.

“We are currently helping a pharma company, a global manufacturer and a CPG (retailer) to set up a captive in India,” Vashista added.

According to him, Bangalore and Hyderabad attract the large setups. Smaller operations often choose Pune, a smaller city near Mumbai, the country’s financial capital.

Companies are expanding in different ways. Some build fresh campuses from scratch. Others rapidly scale existing offices. A few buy small specialist teams to move faster.

Interestingly, a large share of India’s GCC tech workforce works for small and medium enterprises. Many mid-sized firms hire between 200 and 500 people. They use plug-and-play infrastructure to start operations quickly.

For example, cybersecurity firm Sonatype set up a center in Hyderabad. Its US peer Deepwatch launched a threat detection center in Bangalore. Industrial distributor Ferguson also established a software engineering and analytics unit.

Wall Street names such as JPMorgan Chase and retail giant Walmart quietly expanded their existing centers. They absorbed work that earlier moved through H-1B routes.

From Outsourcing Hubs to R&D Centers

Policy shifts in Washington may add to the momentum. The White House plans to overhaul the H-1B lottery system and allow entry mainly to highly paid workers. That move could have pushed smaller firms to open back offices in India, said Ana Gabriela Urizar, Immigration Lawyer at Manifest Law PLLC.

If authorities prioritize applications based on higher prevailing wages, the tilt toward senior and highly paid professionals will grow stronger. Combined with the $100,000 fee, the system could narrow the pipeline to top-tier talent. It could also make it far harder for early-career professionals and smaller employers to participate, Urizar added.

In that environment, expanding in India becomes less a reaction and more a structural alternative for sustaining access to scalable talent.

A recent study by accounting firm EY shows how the role of Indian GCCs is evolving. Over half of India centers, 52%, now share accountability in global decisions. Another 26% are formally consulted. About 20% are moving toward full ownership from India for select functions.

Until mid-2025, most US firms set up India captives to build strong talent pools in software development and analytics. That focus shifted in the second half of 2025.

During this phase, companies began building AI research units, cybersecurity product development teams and financial modelling groups in India. The centers moved up the value chain. They stopped being support arms. They started shaping core strategy.

EY Partner and GCC Sector Leader Arindam Sen said that GCCs in India have entered a new phase, evolving beyond their traditional cost-arbitrage role to create innovation arbitrage. He noted that these centers are no longer confined to single-function delivery work but are transforming into multi-functional hubs where AI, data and R&D operate alongside core functions such as IT, finance and HR.

London UK

13 January 2026

Aokah Launches UK Operations to Help Enterprises Ideate, Set Up, and Scale Global Capability Centers with Execution Intelligence

Aokah, the Global Capability Execution Intelligence platform built to orchestrate next-generation Global Capability Centers (GCCs) and global delivery ecosystems, today announced the launch of its UK operations. The expansion strengthens Aokah’s ability to support UK and EMEA enterprises as they design new GCC strategies, stand up centers faster, and scale performance with governance, resilience, and measurable outcomes.

Global operations leaders are under pressure to move from intent to impact. They need to ideate and validate where to build, set up the right operating model and ecosystem, and scale delivery without losing control across talent, location risk, partners, and execution accountability. Aokah addresses this challenge by turning GCC creation and operations into an execution system that stays adaptive as conditions change.

GCCs are becoming critical for innovation, resilience, and cost performance. Leaders now need execution intelligence, not static plans,” said Atul Vashistha, Chairman and CEO of Aokah. “Aokah helps enterprises ideate, set up, and scale GCCs by continuously connecting strategy to execution across talent, geography, partners, and delivery. Our platform keeps orchestration adaptive, measurable, and governed.”

From Ideation to Scale, Powered by Execution Intelligence

Aokah is purpose built for the full GCC lifecycle, with capabilities organized around three product experiences:

  • Explorer: Ideate and validate GCC strategy through scenario-based discovery, including location shortlists, talent feasibility, risk signals, and ecosystem readiness.
  • Builder: Set up and launch GCCs with milestone driven execution governance, partner sequencing, and readiness tracking across talent, facilities, compliance, and enabling functions.
  • Optimizer: Scale and improve performance with continuous monitoring, outcome dashboards, and adaptive orchestration that recommends recovery paths when risks, costs, or constraints shift.

Execution Intelligence and Adaptive Orchestration

Aokah’s differentiation comes from two platform strengths, plus experts:

  • Execution Intelligence: A unified intelligence layer that connects program milestones, location signals, talent readiness, vendor performance, and delivery outcomes into one governed system of record for GCC execution.
  • Adaptive Orchestration: Real time coordination across locations and partners that surfaces early warning signals, recommends corrective actions, and supports faster recovery when conditions change.
  • Experts: A team of experienced leaders who have advised and supported firms like Home Depot, Otis, Time Warner, US Foods, Electronic Arts, Kellogg, Pason, Google and others.

“Enterprises don’t struggle with ambition. They struggle with execution. Aokah connects GCC/GBS strategy to execution through AI orchestration, helping leaders move from intent to measurable outcomes with clarity and control,” said Steve Rudderham, Chair of Aokah Strategic Advisory Board, and former Head of GBS for Kellogg’s, Carrier, and AkzoNobel.

Meeting Accelerating UK Demand for Governed Global Operations

The UK is a leading global services hub, with enterprises expanding GCC footprints across India, Eastern Europe, and hybrid models. As operating conditions evolve, execution gaps are emerging as the primary source of cost, risk, and delay. Aokah’s UK operations will support enterprises seeking faster setup, clearer governance, and stronger delivery accountability for their first or next global capability center.

At the core of the platform are five integrated Wisdom Engines:

  • Program Wisdom: Execution governance, milestone health, and board ready visibility
  • Geo Wisdom: Location intelligence, cost and risk signals, and resilience planning
  • Talent Wisdom: Hiring feasibility, skill availability, and attrition risk indicators
  • Ecosystem Wisdom: Partner discovery, sequencing, and vendor performance monitoring
  • Delivery Wisdom: Operational execution oversight and continuous improvement

About Aokah

Aokah is the Execution Intelligence platform enabling enterprises to ideate, set up, and scale Global Capability Centers and global operations with speed, resilience, and precision. Built around five integrated Wisdom Engines, Aokah provides leaders with adaptive orchestration, stronger governance, and measurable execution outcomes across the GCC lifecycle.

www.aokah.com

Media Contact

Shivani Kapoor | skapoor@aokah.com

press@aokah.com

New York

9 October 2025

Aokah Founder Recognized for Strategic Leadership in Driving Client Outcomes Through AI-Powered Orchestration

Aokah announced that its Founder and Chairman, Atul Vashistha, has been named Strategic Leader of the Year at the 2025 Global Sourcing Association (GSA) Awards, held on Oct. 1 at The Brewery, in London. The award recognizes leaders who are reshaping how enterprises achieve business outcomes through innovation, collaboration and impact.

The honor underscores Aokah’s client-first mission to help enterprises execute complex global programs with clarity, speed and confidence. Aokah’s AI-powered Execution Intelligence and Orchestration Platform enables organizations to move from static consulting models to real-time, adaptive decision-making, ensuring every initiative delivers measurable value.

Commenting on the award, Atul Vashistha said, “This recognition reflects the success of our clients and partners who are redefining how execution happens. At Aokah, our focus is on enabling organizations to anticipate disruption, govern with precision and scale responsibly. The real achievement is seeing our clients move from complexity to clarity — faster, smarter and more resilient than ever before.”

The GSA Awards celebrate organizations transforming global service delivery through innovation, operational excellence and collaboration. This year’s submissions showcased groundbreaking work in sourcing, digital transformation and AI-driven operations.

GSA CEO Kerry Hallard said, “Under Atul’s leadership, Aokah has developed a unique orchestration model based on five integrated foundations — Program, Geo, Talent, Ecosystem and Delivery Wisdom. These work together to unify governance, data and AI, empowering enterprises to design, build and scale Global Capability Centers (GCCs) that adapt dynamically to change.”

For clients, this means faster time-to-value, lower execution risk and the ability to recover predictively — all while maintaining operational resilience and governance integrity.

About the Global Sourcing Association (GSA)

The Global Sourcing Association is the industry’s leading authority promoting best practices, standards and innovation across strategic sourcing, outsourcing and global services. The GSA connects buyers, service providers and advisors to shape the future of global business excellence.

About Aokah

Aokah is an AI-powered orchestration platform that helps enterprises execute with precision, resilience and intelligence. By unifying strategy, talent, location, vendor and delivery insights into one adaptive platform, Aokah enables GCCs to scale faster, mitigate risk proactively and achieve outcomes with confidence.

New York

21 August 2025

Aokah Appoints Robert Weltevreden to Board of Directors and Steve Rudderham as Chairperson of Advisory Board

Aokah, the Execution Intelligence platform orchestrating the next generation of global operations, today announced two strategic appointments: Robert Weltevreden has joined the company’s Board of Directors, and Steve Rudderham has been named Chairperson of the Aokah Advisory Board.

Robert Weltevreden is a globally recognized leader in business transformation and enterprise services, having served in executive roles at Novartis and Syngenta. He brings deep experience in building and scaling global business services as strategic infrastructure, driving digitization, and aligning operations with business growth imperatives.

Steve Rudderham currently leads global business services at Carrier and previously held senior roles at AkzoNobel, Kellogg, and Genpact. He is known for leading large-scale transformation programs across finance, HR, and digital operations and for shaping modern GBS operating models with a sharp focus on execution and value creation.

“At Aokah, we’re not just imagining a better way to set up and run global operations, we’re engineering it,” said Atul Vashistha, Chairman and CEO of Aokah. “Robert and Steve are true execution leaders who have operated at the intersection of transformation strategy and enterprise delivery. Their presence ensures we stay grounded in solving real problems, not just building software. They help us remain client-anchored and results-driven.” Robert Weltevreden, speaking on his appointment, said:

“What excites me about Aokah is its ability to operationalize strategy through intelligence and orchestration. Most platforms stop at insights; Aokah also enables action. In a world where speed, resilience, and governance matter more than ever, this is the platform every enterprise will need.”

Steve Rudderham added:

“Aokah is doing what most transformation programs struggle with: connecting talent, risk, vendor, and location decisions in real time. I’m honored to chair the Advisory Board and help shape how we engage clients, partners, and the global ecosystem to scale execution at speed.”

These appointments reinforce Aokah’s commitment to building a leadership ecosystem with real-world depth and strategic foresight. Together, Weltevreden and Rudderham will guide Aokah’s evolution from platform to industry standard for execution governance.

About Aokah

Aokah is the category-defining Execution Intelligence platform enabling enterprises to orchestrate global operations and capability centers with speed, resilience, and precision. Built around five integrated “Wisdom Engines”: Program, Geo, Talent, Ecosystem, and Delivery, Aokah unifies governance, data, and AI to accelerate global delivery, reduce risk, and align execution to enterprise strategy.

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25 July 2025

Mphasis Invests in Aokah to accelerate AI-driven transformation for global operations and capability centers

Mphasis, (BSE: 526299; NSE: MPHASIS), an Information Technology (IT) solutions provider specializing in cloud and cognitive services, announced that Mphasis Corporation, USA, a wholly owned subsidiary of the company, on July 10th 2025, has acquired a 26% preferred equity stake in Aokah a Platform-as-a-Service (PaaS) company designed to help enterprises set up, scale, and optimize next-gen Global Capability Centers (GCCs), to drive speed, intelligence, and efficiency. Through this strategic investment, Mphasis is poised to offer global enterprises who are looking to set up/optimize GCCs, a Human-Led, AI-Powered end-to-end lifecycle support services and transformative solutions, thus building high-performing GCCs that drive innovation, resilience, and long-term business impact.

Aokah drives outcome certainty with a category-defining platform that unifies real-time data insights, intelligent automation, and strategic wisdom in an execution hub that stakeholders can access anytime, anywhere. At its core are five foundational engines:

  1. Program Wisdom: Protects initiatives against delay and drift
  2. Geo Wisdom: Finds the best-fit city and location for scale and resilience
  3. Talent Wisdom: Surfaces the right talent at the right time
  4. Ecosystem Wisdom: Orchestrates high-trust vendor ecosystems with built-in compliance and fallback options
  5. Delivery Wisdom: Oversees operations and realizes outcomes

“Combining Mphasis’ technology and scale with Aokah’s AI, human insight, and execution orchestration, removes friction from global transformation and delivery initiatives, helping organizations operate with greater agility and precision. Their platform supports every stage of the GCC lifecycle, from identifying optimal locations using real-time, data-driven insights to building a future-ready workforce with AI-powered talent intelligence. By integrating AI innovation with our domain and delivery strengths, we aim to help enterprises unlock greater value in their GCC journey,” said Nitin Rakesh, Chief Executive Officer, and Managing Director, Mphasis.

“Aokah offers a smarter, faster, and risk-averse path to multiply an enterprise’s efforts to expand, transform, and optimize their global operations and GCCs. We are thrilled to have Mphasis as our early investors and partners as we build a world class platform to help Global Operations and GCCs move to orchestrated execution at AI-speed, enable seamless integration across enterprise and partner ecosystems, and automate governance to drive efficiency and scalability,” said Atul Vashistha, Chairman and CEO, Aokah.

About Mphasis
Mphasis’ purpose is to be the “Driver in Driverless Car” for Global Enterprises by applying nextgeneration design, architecture, and engineering services, to deliver scalable and sustainable software and technology solutions. Customer centricity is foundational to Mphasis, and is reflected in the Mphasis’Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization, combined with an integrated sustainability and purpose-led approach across its operations and solutions are key to building strong relationships with marquee clients.

Click here to know more. (BSE: 526299; NSE: MPHASIS)

About Aokah

Aokah is the AI-powered Execution Intelligence and Orchestration Platform for global operations. Designed for enterprisesbuilding or scaling Global Capability Centers (GCCs), shared services, and vendor ecosystems, Aokah delivers real-timevisibility, milestone governance, talent intelligence, and operations orchestration. With modular foundations—Program,Geo, Talent, Ecosystem, and Delivery Wisdom—Aokah enables execution with speed, resilience, time to value, andstrategic alignment. Aokah is headquartered in the United States and operates in stealth mode as it prepares for a public launch in Fall 2025.

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