Aokah Named a Hot Tech by HFS Research Read the Report

Aokah Named a Hot Tech by HFS Research Read the Report

Aokah Named a Hot Tech by HFS Research Read the Report

At Aokah®, Your Work isn't a Role, It's a Multiplier!​

Our Values

  • People First: Empathy and inclusion are built into our design. We scale systems that uplift human potential

  • Client at the Core: We focus on real execution challenges with measurable impact

  • Shared Prosperity: We grow with our partners, communities, and customers through mutual value creation

  • Resilience by Design: Every capability anticipates disruption and activates fallback with agility and confidence

  • Wisdom in Motion: Our platform adapts dynamically. Every decision is explainable, data-backed, and aligned to enterprise goals

Our Culture

  • First Principles Thinking: We question assumptions and design from the ground up

  • Builder Mindsets: Prototype fast, adapt live, and embrace ambiguity

  • AI × Human Collaboration: Technology amplifies human judgment; it never replaces it

  • Recognition that Matters: From CEO’s Spotlight to Innovation Catalyst Awards, your work is visible and valued

  • Responsibility Beyond Us: A commitment to sustainability, ethics, and social good

Life at Aokah

Why Aokah

Rewards & Ownership

  • Competitive compensation with performance incentives linked to delivery, innovation, and excellence

  • Equity participation because Aokah’s long-term vision is one you help create

Growth & Development

  • Executive coaching and structured L&D programs to accelerate your career

  • Access to AI research, innovation labs, and future-focused resources

  • Opportunities to collaborate with leaders across products, AI, geo-policy, and advisory

Flexibility & Lifestyle

  • We offer an unlimited leave policy built on trust and accountability, empowering our people to take the time they need to recharge and perform at their best

  • Hybrid and remote flexibility with global collaboration touchpoints

  • Four-Day Execution Rhythm – Focused execution Monday–Thursday; Fridays dedicated to planning, learning, and recharging

  • Global opportunities to lead and scale delivery frameworks

Internship / Graduate Program

We believe the next wave of innovators, builders, and leaders is already emerging — and we want to be part of their journey. While there are currently no open positions in our Internship or Graduate Program, we regularly welcome young professionals eager to learn, experiment, and grow with us. Our programs are designed to provide:

Benefits & Culture

Work on real projects with real impact from day one

Mentorship & Guidance

Learn directly from senior leaders and industry experts

Cross-Functional Exposure

Explore the intersection of operations, technology, policy, and design

Career Pathways

Opportunities to transition into full-time roles in product, delivery, or advisory tracks

Join Our Team

Write to talent@aokah.com for future openings

Current Openings

Job Title

Client Delivery Manager

Location: Bengaluru, India

Type: Full-Time

Reporting To: Director – Client Delivery

Business Unit: Client Delivery

About Aokah

Aokah is the world’s first Expert + Intelligence platform designed to help enterprises design, build, scale, and govern Global Capability Centers (GCCs) with speed, confidence, and resilience.

We combine expert-led delivery, intelligence frameworks, and platform orchestration to enable enterprise leaders to make structured, high-confidence decisions across the global sourcing and GCC lifecycle.

Role Overview

The Client Delivery Manager is responsible for leading customer engagements across Global Capability Center (GCC) strategy and build, sourcing, vendor management, and transformation programs.

This is a highly client-facing leadership role responsible for ensuring successful customer outcomes through a combination of platform intelligence, consulting expertise, and disciplined program execution.

The Client Delivery Manager serves as the primary engagement lead for assigned clients, managing executive stakeholders, delivery teams, governance forums, and strategic workstreams. The role combines consulting, program management, financial analysis, sourcing advisory, and customer success responsibilities.

The individual will work closely with enterprise leaders, ecosystem partners, and internal teams to translate client’s globalization and transformation requirements into structured program delivery and actionable outcomes while driving adoption of Aokah’s intelligence platform.

What You’ll Do

  1. Client Engagement Leadership
  • Serve as the primary point of contact for enterprise clients across assigned engagements with a primary focus on GCC industry
  • Work closely with client teams to formulate and execute clients’ GCC strategy
  • Lead customer workshops, product demos and support executive presentations
  • Be a trusted advisors to clients in the GCC and sourcing advisory
  • Drive adoption of Aokah’s platform and solution frameworks
  • Ensure delivery quality, customer satisfaction, and achievement of program objectives.
  • Manage engagement risks, escalations, and stakeholder expectations.
  1. Program & Delivery Management
  • Lead end-to-end delivery of sourcing, GCC, and transformation programs.
  • Define project plans, milestones, governance structures, and delivery frameworks.
  • Manage multiple workstreams and ensure timely delivery of client commitments.
  • Monitor program performance, dependencies, risks, and issue resolution.
  • Drive operational rigor and execution excellence across engagements.
  • Ensure delivery consistency using Aokah methodologies and best practices.
  1. Strategic Advisory & Decision Support
  • Support enterprise leaders in evaluating global delivery models and expansion strategies- sourcing transformation, GCC strategy and build, location assessment, operating model design
  • Provide strategic recommendations supported by platform intelligence and market insights.
  • Facilitate executive decision-making through structured analysis and recommendations.
  1. Financial & Commercial Leadership
  • Lead development and review of business cases, financial models, and investment analysis.
  • Evaluate sourcing economics, vendor proposals, pricing structures, and commercial models.
  • Conduct scenario analysis, cost benchmarking, and value realization assessments.
  • Advise clients on commercial negotiations and financial implications of sourcing decisions.
  1. Ecosystem & Vendor Management
  • Lead RFI, RFQ, and RFP initiatives.
  • Evaluate service providers using structured scoring methodologies.
  • Facilitate partner selection and ecosystem assessments.
  • Provide comparative analysis across vendors, locations, and delivery models.
  • Contribute to development of reusable platform-based evaluation frameworks.
  1. Team Leadership & Capability Development
  • Lead and mentor Client Delivery Analysts and Consultants.
  • Review and ensure quality of all client-facing deliverables.
  • Develop team capabilities in consulting, financial analysis, sourcing advisory, and client management.
  • Drive a culture of accountability, collaboration, and continuous improvement.
  • Support hiring and onboarding of delivery team members.
  1. Governance, Risk & Quality Management
  • Establish governance frameworks for customer programs.
  • Monitor delivery health, risk exposure, and mitigation plans.
  • Ensure adherence to quality standards and delivery methodologies.
  • Provide executive reporting and leadership updates.

Who You Are

  1. Trusted Advisor Able to engage confidently with C-level executives and senior business leaders.
  2. Strategic Thinker Can connect sourcing, GCC, talent, ecosystem, and financial decisions into actionable business outcomes.
  3. Delivery Leader Experienced in managing complex, multi-stakeholder programs.
  4. Financially Strong Comfortable leading business cases, commercial evaluations, and financial modeling discussions.
  5. Exceptional Communicator Strong executive presence, storytelling, and presentation skills.
  6. Team Builder Able to coach, mentor, and develop high-performing delivery teams.
  7. High Ownership Takes accountability for customer outcomes and delivery excellence.

Experience

  1. Bachelor’s degree in Business, Engineering, Finance, Economics, Technology, or related field.
  2. 8–12 years of experience in:
    • GCC Advisory
    • Consulting
    • Client Delivery
    • Global Sourcing
    • Vendor Management
    • Shared Services
  3. Experience managing enterprise client engagements and executive stakeholders.
  4. Strong expertise in:
    • GCC Strategy & Setup
    • Global Sourcing
    • Program Management
    • Financial Modeling
    • Vendor Evaluation
  5. Advanced proficiency in Excel and PowerPoint.
  6. Experience leading client-facing teams and delivery programs.
  7. PMP, MBA, CFA, Six Sigma, or equivalent certifications are desirable but not mandatory.

What Makes This Role Different

  • Lead strategic GCC and sourcing initiatives for global enterprises.
  • Blend consulting, delivery leadership, and platform-driven intelligence.
  • Influence executive decisions across global operating models.
  • Build repeatable delivery frameworks powered by Aokah’s intelligence platform.
  • Fast-track growth into Director and Practice Leadership roles.


VP-Growth & Solutioning

Aokah | Globalize Work with Confidence

Location: Northeast US, remote, with a strong preference for the Boston, New York and Philadelphia corridor or London

Function: Growth, Sales & Customer Experience

Reports to: Chief Customer Officer

Role Type: Full-time. Senior individual contributor with potential to build and lead a team as the business scales.

Works with: CEO, Product, Growth, Sales Enablement, Customer Success, Finance, and our strategic partner Mphasis

About Aokah

Aokah helps enterprises Globalize Work with Confidence. Our AI native execution intelligence and orchestration platform, supported by Forward Deployed Experts, helps enterprises explore, build, run, and optimize Global Operations, including Global Capability Centers (GCCs) and Global Business Services (GBS).

We are accountable for the outcome, and we govern the partner ecosystem that delivers it. That is the promise you sell and the promise you keep.

The Role

We are hiring someone who makes the client’s value case real, then earns the revenue that follows. This is not a quota seat with a territory and a script. Aokah sells into decisions that carry hundreds of millions in cost, risk, and talent exposure: where to build a GCC, how to stand it up, and how to run it so it keeps paying off.

Buyers do not want a product pitch. They want someone who can sit with a GBS Head, a CFO, a COO, and a CTO and build the value proposition canvas with them: the jobs they are trying to get done, the pains that keep slipping the program, and the gains that justify the board paper.

Aokah Run is the anchor. Explore and Build open the relationship; Run is where it compounds into multi year revenue and where our category position is being decided. You will carry Run into every conversation from the first meeting, not raise it after go live. You own a number and the solution behind it.

Success in this role means creating lasting value for clients while driving Aokah’s growth

What You Will Own

  1. The value case
  • Build the client’s value proposition canvas and the economic model under it: fully loaded cost baselines, time to value, risk avoided, and capability gained.
  • Source every figure. Never invent one.
  1. The pursuit
  • Run deals end to end: qualification, buying group coverage, proposal, commercial shaping, and close.
  • Use MEDDPICC as the shared language for your deals, and name the gaps rather than filling them with optimism.
  1. Run attach
  • Open every account with a Run thesis, and convert Explore and Build engagements into Run subscriptions.
  • Carry the Run design partner relationships the CEO recruits into commercial scale.
  1. Expansion
  • Grow the accounts you win: land, prove, and widen the footprint across functions, geographies, and the client’s own partner ecosystem.
  1. What we learn
  • Feed Product team what the market actually asks for, with evidence, not anecdotes.

You do not own marketing, demand generation, or the partner contract. You do use all three.

How You Will Sell

Solution first, sell second, and the lifecycle does the compounding. Aokah serves four stages: Explore, Build, Run, Optimize. Most competitors sell one of them. You sell the arc.

  • Explore: the client decides whether to globalize, and where. You bring Geo Wisdom, comparing cities on 90+ parameters in minutes. Your move: a low friction entry that creates a dated decision.
  • Build: the client decides how to stand it up without slipping. You bring Builder playbooks, Talent and Ecosystem Wisdom. Your move: the anchor engagement, with Run scoped in the same paper.
  • Run: the client decides how to operate with confidence at scale. You bring execution intelligence, program orchestration, and Delivery Wisdom. Your move: a multi year subscription, the revenue that repeats.
  • Optimize: the client decides how to keep value from decaying. You bring performance, cost, retention, and scope growth. Your move: expansion inside an account you already hold.

The method is the same at every stage. Start with the client’s jobs, pains, and gains in their own words. Build the canvas with them, not for them. Attach Aokah capability only where it relieves a named pain or creates a named gain. Put a sourced number on it. Then ask for the smallest next commitment that moves the decision forward. We are accountable for the outcome and we govern the partner ecosystem that delivers it. That is the promise you sell and the promise you keep.

Who You Will Work With

  • Chief Customer Officer: Your manager; deal strategy; validation of data and statistics before external use.
  • Founder, Chairman and CEO: Category narrative, top tier client sponsorship, Run design partners, and the Mphasis relationship.
  • Product: Product claims, roadmap, and what we can credibly commit.
  • Growth: UK and EU pipeline and shared pursuit practice.
  • Sales Enablement: Playbooks, stage checklists, and proposal assets.
  • Customer Success: Expansion signals inside live accounts.
  • Finance: Pricing, commercial structures, and value case assumptions.

You will co sell with Mphasis, our strategic investor and build, operate and transfer delivery partner, within agreed rules of engagement. You sit inside a small senior team where access is not a problem and excuses are. Tools in use: Zoho CRM.

Skills This Role Demands

  • Value case first: you build the client’s business case before you build the proposal.
  • Evidence based selling: you sell with evidence and source every number.
  • Consultative discipline: when asked what the platform does, you answer with a question about what the client is trying to decide.
  • Executive presence: you can hold a room of eight executives who disagree with each other.
  • Honest qualification: you treat a decision not to proceed as a clean outcome.
  • Ownership: you think like an owner of the client’s outcome and of our growth at the same time.

What You Bring

Essential

  • 10+ years selling software and services into GBS, GCCs, or the outsourcing sector. That experience is the entry ticket, not the qualification.
  • A track record of closing complex software and services deals in the $250K to $1M+ range with multi stakeholder buying groups.
  • Fluency with the GBS and GCC buyer: GBS Head, Transformation Head, CIO, CFO, CPO, CHRO, and COO. You know what each is actually measured on.
  • Proven ability to build an economic value case from the client’s own data, including fully loaded cost baselines. You will be asked to walk us through one.
  • Experience selling a recurring platform or subscription alongside services, not services alone.
  • Comfort as the first and often only Aokah person in the room, representing an early stage company to a Global 2000 buyer.
  • Discipline in CRM. We run on Zoho, and a deal that is not in Zoho does not exist.
  • Right to work in the US.

Strongly preferred

  • Operating experience inside a GCC, GBS organization, or service provider, so you have lived the problems you sell into.
  • Partner and co selling experience with a large systems integrator or BPO.
  • A Northeast corridor network among manufacturing, industrials, consumer, life sciences, financial services, or technology buyers.

This role may not suit the volume seller who needs a mature demand engine, a full marketing funnel, and a solution consultant on every call; the relationship seller with contacts but no method; or anyone who needs the category explained to the market before they can sell into it. We are building this category while we sell it.

Our values are not wall decoration: People First, Client at the Core, Shared Prosperity, Wisdom in Motion, Resilience by Design, Do the Right Thing. We will test for them.

Your First Year

  • 30 days: Fluent in Explore, Build, Run, and Optimize. Running a value proposition canvas session unaided. Named target list agreed with the Chief Customer Officer.
  • 90 days: First qualified pursuits in Zoho with full buying group coverage and dated next steps. At least one Run conversation live with a named economic buyer. Supporting other leaders with your network and helping pitch.
  • 6 months: First closes signed, with Run attach scoped in the same engagement. A reference quality value case in two accounts.
  • 12 months: A self sustaining pipeline you built, a repeatable value case method the team uses, and expansion inside at least one account you won.

We will judge you on decisions created, not meetings held. Quota, pipeline coverage, and Run attach targets are set with Finance and the Chief Customer Officer at offer stage. They are honest numbers for a company at our stage; we will not quote a number we have not modeled.

How We Hire

  • Conversation one: Chief Customer Officer on fit and method.
  • Conversation two: Head of Product on how you solution.
  • Working session: Build a value proposition canvas live from a brief we give you.
  • Conversation four: CEO on judgment, ambition, and values.

We give a decision within two weeks of the working session.

What You Will Get

  • Competitive base salary, with variable pay tied to closed revenue and Run attach
  • Meaningful equity in an investor backed growth company, with the range shared early in the process
  • Benefits in line with local market practice
  • An individual contributor role at hire, with the expectation and funding to build the team around this motion once it is proven

Ready to build the future of global enterprise? Let’s talk. Apply here, or contact talent@aokah.com.

Job Title

Marketing Manager

Aokah | Globalize Work with Confidence

Location: United States/United Kingdom (Remote) with regular travel to clients and industry events

Function: Marketing, within Growth, Sales & Customer Experience

Reports to: Chief Customer Officer, with a standing working line to the CEO on brand and strategy

Role Type: Full time. Player coach with one direct report and a bench of external partners.

Works with: CEO, Product, Solutioning and Growth, Sales Enablement, Customer Success, Technology, Finance, and Talent

About Aokah

Aokah helps enterprises Globalize Work with Confidence. Our AI native execution intelligence and orchestration platform, supported by Forward Deployed Experts, helps enterprises explore, build, run, and optimize Global Operations, including Global Capability Centers (GCCs) and Global Business Services (GBS).

Our portfolio runs across the full lifecycle: Explorer for board defensible decisions, Builder for execution governance, Optimizer for value realization, and Run, a data rich application for leaders operating multiple centers.

We combine technology, expertise, and ecosystem orchestration to enable better decisions, stronger execution, measurable business outcomes, and greater operational resilience.

We are accountable for the outcome, and we govern the partner ecosystem that delivers it. That is the promise you take to market.

The Role

Aokah is launching Run into a market that does not yet have a name for it. Marketing has to create that name and the pipeline at the same time. Your mandate is to create the category, then convert it into qualified pipeline that our Solutioning and Growth team can close.

This role is measured on pipeline, not on activity. Brand, content, events, and analyst relations are instruments, and each one is judged by whether it produces meetings with the right buyers: GBS Heads, Transformation Heads, CFOs, CIOs, CTOs, and COOs, plus their direct reports. That is two motions, one buyer set, and one marketing leader. Explore, Build, and Optimize sell as application and intelligence plus Forward Deployed Experts. Run sells as software into a budget the client already spends on analyst time, benchmarking subscriptions, governance tooling, and remedial consulting.

This is a builder’s seat, not a steward’s. The person who fits has created a category and carried a pipeline number in the same job. You will have one direct hire and a bench of external partners across content and design, demand generation operations, PR and analyst relations, and event execution. That is the design, not a stage on the way to a department. Your leverage comes from choosing partners well, briefing them tightly, and holding them to output. You will do the work as well as direct it.

What You Will Own (in priority order)

  1. The Run launch
  • Own the full launch of Run, the company’s top product priority: positioning, naming discipline across the lifecycle, and the pricing and packaging narrative.
  • Build the cost displacement story for a budget clients already spend on analyst time, benchmarking subscriptions, governance tooling, and remedial consulting.
  • Create launch assets and support design partner recruitment.
  • Lead the sequence from design partner preview to commercial release.
  1. Category and differentiation
  • Translate the company narrative into language buyers repeat: a category that is clearly not benchmarking, not a PMO tool, and not a consulting practice.
  • Build and maintain the competitive narrative against ANSR, Hackett, the Big Four, and the data subscription players, so Aokah is never filed under “another analytics platform.”
  • Set the category narrative and industry voice with the CEO, and make it travel across every channel, asset, and conversation.
  1. Demand engine and pipeline
  • Own the full path from audience to accepted sales opportunity: ICP and account targeting, campaign design, and nurture.
  • Run the website as a conversion asset, along with SEO, outbound support, and event strategy and follow through.
  • Run lifecycle campaigns that turn the product trial base into qualified opportunities.
  • Own attribution discipline in Zoho CRM so the pipeline number is defensible.
  1. Product marketing
  • Work alongside Product on messaging, launch readiness, and competitive intelligence.
  • Build sales assets for a data rich application that the field will actually use.
  • Translate a product that computes things into value a CFO signs.
  1. Proof and visibility
  • Lead research led content, proprietary indices, and the Aokah Wisdom Series.
  • Own analyst and industry relationships, including HFS Research, SSON, and APEX, along with awards.
  • Build the customer evidence that shortens sales cycles, with every claim routed through the named validators before it goes out.

Who You Will Work With

  • Chief Customer Officer: Your manager; pipeline targets and priorities; validation of data and statistics before external use.
  • Founder, Chairman and CEO: Category narrative, brand decisions and industry visibility.
  • Product: Launch readiness, roadmap truth and product claims that survive scrutiny.
  • Solutioning and Growth: Target accounts, campaign feedback and opportunity acceptance.
  • Customer Success: References, case evidence and expansion stories.
  • Sales Enablement: Assets the field will actually use.
  • Technology: Product data, website and CRM instrumentation.
  • Finance: Budget, pricing inputs and any financial claim.
  • Talent: Employer brand and your own hire.

Tools in use: Zoho CRM for pipeline and attribution, ClickUp for weekly governance.

Skills This Role Demands

  • Category creation: you have created or reframed a category, and buyers, analysts, or competitors adopted your language.
  • Pipeline ownership: you carry a number and can walk through the mechanics behind it: targeting, campaign design, conversion rates, and attribution.
  • Launch leadership: you take software to market end to end, including into budgets that must be won from something else.
  • Product fluency: you can read a product spec and find the three things a buyer will care about.
  • AI in the marketing function: you use AI across research, content production, campaign operations, and analysis, producing output that looks like a team of five.
  • Partner leverage: you choose partners well, brief them tightly, and hold them to output.
  • Narrative conviction: you hold a clear point of view in front of strong senior leaders and buyers.

What You Bring

Essential

  • 10+ years of B2B marketing, with the last several spent selling complex, high consideration offerings to CFOs, GBS and operations leaders, and their direct reports.
  • A category you helped create or reframe, with evidence that buyers, analysts, or competitors adopted the language.
  • A pipeline number you personally carried, with the targeting, campaign design, conversion rates, and attribution you built to hit it.
  • A software launch you ran end to end, into a market where the budget already existed and had to be taken from something else.
  • Fluency in both software marketing and expert led services marketing. Aokah sells both, often to the same account.
  • Credibility with technical and data heavy products.
  • A working command of AI in the marketing function itself.
  • Willingness to work as a player coach with one direct report and a partner bench.
  • Hands on with CRM, attribution, and dashboards, ideally Zoho CRM.
  • Location and working pattern. Based in the United States, the United Kingdom, or India with the right to work in the relevant country, and comfortable collaborating across regions with regular overlap with US Eastern Time

Strongly preferred

  • Exposure to GCC, GBS, shared services, sourcing, location strategy or procurement buyers
  • Experience at a company between early revenue and scale.
  • Analyst relations with HFS Research, Everest Group, or similar firms.
  • Marketing a platform sold alongside consulting, managed services, or outsourcing
  • Marketing AI, automation, or data platforms
  • Experience with industry awards and research led content
  • Experience in an early stage or scaling company where you built the marketing engine yourself

What we do not require: a large team in the past, an agency pedigree, or a degree in marketing.

This role is not for the brand and events marketer with a strong deck and no number. It may not be the right fit if your success is described mainly in impressions, followers, awards, or content volume; if you have always had a team and an agency doing the work; if you cannot explain how a lead became an opportunity in your last role; or if you treat product marketing as collateral production.

Your First Year

  • 30 days: Learn the buyer, not the company. Sit in on live pursuits and customer calls. Audit the demand engine end to end: trial base, campaign history, website, attribution, and asset library. Report what works, what stops, and why.
  • 60 days: Land the category claim and Run positioning with Product, Go to Market, and the CEO. Decide the partner bench and the profile of your first hire. Rebuild the demand plan on evidence.
  • 90 days: Ship the first campaign under the new positioning. Publish the Run launch plan with dates and owners. Put the pipeline scorecard in front of the leadership team and commit to it.
  • 12 months: Run is in market. Marketing sourced pipeline is a reliable, forecastable line. Category language appears in buyer and analyst conversations without prompting. Your direct hire is in seat and productive.

Performance is measured on marketing sourced pipeline and opportunities accepted by the Solutioning and Growth team. Targets are set jointly with the Chief Customer Officer and the Head of Finance at offer stage, and they become your first quarter operating plan.

How We Hire

  • Working session: Ninety minutes on the Run positioning problem: the category claim, the buyer, three proof points, and the first campaign. We judge the thinking, not the polish.
  • The number conversation: Walk us through your last pipeline model end to end: sources, conversion rates, cycle time, what you changed, and what it moved.
  • Product session: Thirty minutes with Product on Run. Can you find the value a CFO buys?
  • Field session: A session with Growth and Customer Success on whether the field would use what you build.
  • CEO conversation: Hold a point of view on brand and narrative with the CEO.
  • References: Two former managers and one former sales peer, focused on execution speed.

What You Will Get

  • Competitive base salary and performance incentive, aligned to local market practice
  • Meaningful equity in an investor backed growth company, with the range shared early in the process
  • A standing working line to the CEO and a close relationship with the leadership team
  • The opportunity to launch Run, define a new category, and build Aokah marketing as the company scales

Ready to build the future of global enterprise? Let’s talk. Apply here, or contact talent@aokah.com.

Job Title

VP – Marketing

Aokah | Globalize Work with Confidence

Location: Bengaluru, India (Remote) with regular travel to clients and industry events

Function: Marketing, within Growth, Sales & Customer Experience

Reports to: Chief Customer Officer, with a standing working line to the CEO on brand and strategy

Role Type: Full time. Player coach with one direct report and a bench of external partners.

Works with: CEO, Product, Solutioning and Growth, Sales Enablement, Customer Success, Technology, Finance, and Talent

About Aokah

Aokah helps enterprises Globalize Work with Confidence. Our AI native execution intelligence and orchestration platform, supported by Forward Deployed Experts, helps enterprises explore, build, run, and optimize Global Operations, including Global Capability Centers (GCCs) and Global Business Services (GBS).

Our portfolio runs across the full lifecycle: Explorer for board defensible decisions, Builder for execution governance, Optimizer for value realization, and Run, a data rich application for leaders operating multiple centers.

We combine technology, expertise, and ecosystem orchestration to enable better decisions, stronger execution, measurable business outcomes, and greater operational resilience.

We are accountable for the outcome, and we govern the partner ecosystem that delivers it. That is the promise you take to market.

The Role

Aokah is launching Run into a market that does not yet have a name for it. Marketing has to create that name and the pipeline at the same time. Your mandate is to create the category, then convert it into qualified pipeline that our Solutioning and Growth team can close.

This role is measured on pipeline, not on activity. Brand, content, events, and analyst relations are instruments, and each one is judged by whether it produces meetings with the right buyers: GBS Heads, Transformation Heads, CFOs, CIOs, CTOs, and COOs, plus their direct reports. That is two motions, one buyer set, and one marketing leader. Explore, Build, and Optimize sell as application and intelligence plus Forward Deployed Experts. Run sells as software into a budget the client already spends on analyst time, benchmarking subscriptions, governance tooling, and remedial consulting.

This is a builder’s seat, not a steward’s. The person who fits has created a category and carried a pipeline number in the same job. You will have one direct hire and a bench of external partners across content and design, demand generation operations, PR and analyst relations, and event execution. That is the design, not a stage on the way to a department. Your leverage comes from choosing partners well, briefing them tightly, and holding them to output. You will do the work as well as direct it.

What You Will Own (in priority order)

  1. The Run launch
  • Own the full launch of Run, the company’s top product priority: positioning, naming discipline across the lifecycle, and the pricing and packaging narrative.
  • Build the cost displacement story for a budget clients already spend on analyst time, benchmarking subscriptions, governance tooling, and remedial consulting.
  • Create launch assets and support design partner recruitment.
  • Lead the sequence from design partner preview to commercial release.
  1. Category and differentiation
  • Translate the company narrative into language buyers repeat: a category that is clearly not benchmarking, not a PMO tool, and not a consulting practice.
  • Build and maintain the competitive narrative against ANSR, Hackett, the Big Four, and the data subscription players, so Aokah is never filed under “another analytics platform.”
  • Set the category narrative and industry voice with the CEO, and make it travel across every channel, asset, and conversation.
  1. Demand engine and pipeline
  • Own the full path from audience to accepted sales opportunity: ICP and account targeting, campaign design, and nurture.
  • Run the website as a conversion asset, along with SEO, outbound support, and event strategy and follow through.
  • Run lifecycle campaigns that turn the product trial base into qualified opportunities.
  • Own attribution discipline in Zoho CRM so the pipeline number is defensible.
  1. Product marketing
  • Work alongside Product on messaging, launch readiness, and competitive intelligence.
  • Build sales assets for a data rich application that the field will actually use.
  • Translate a product that computes things into value a CFO signs.
  1. Proof and visibility
  • Lead research led content, proprietary indices, and the Aokah Wisdom Series.
  • Own analyst and industry relationships, including HFS Research, SSON, and APEX, along with awards.
  • Build the customer evidence that shortens sales cycles, with every claim routed through the named validators before it goes out.

Who You Will Work With

  • Chief Customer Officer: Your manager; pipeline targets and priorities; validation of data and statistics before external use.
  • Founder, Chairman and CEO: Category narrative, brand decisions and industry visibility.
  • Product: Launch readiness, roadmap truth and product claims that survive scrutiny.
  • Solutioning and Growth: Target accounts, campaign feedback and opportunity acceptance.
  • Customer Success: References, case evidence and expansion stories.
  • Sales Enablement: Assets the field will actually use.
  • Technology: Product data, website and CRM instrumentation.
  • Finance: Budget, pricing inputs and any financial claim.
  • Talent: Employer brand and your own hire.

Tools in use: Zoho CRM for pipeline and attribution, ClickUp for weekly governance.

Skills This Role Demands

  • Category creation: you have created or reframed a category, and buyers, analysts, or competitors adopted your language.
  • Pipeline ownership: you carry a number and can walk through the mechanics behind it: targeting, campaign design, conversion rates, and attribution.
  • Launch leadership: you take software to market end to end, including into budgets that must be won from something else.
  • Product fluency: you can read a product spec and find the three things a buyer will care about.
  • AI in the marketing function: you use AI across research, content production, campaign operations, and analysis, producing output that looks like a team of five.
  • Partner leverage: you choose partners well, brief them tightly, and hold them to output.
  • Narrative conviction: you hold a clear point of view in front of strong senior leaders and buyers.

What You Bring

Essential

  • 10+ years of B2B marketing, with the last several spent selling complex, high consideration offerings to CFOs, GBS and operations leaders, and their direct reports.
  • A category you helped create or reframe, with evidence that buyers, analysts, or competitors adopted the language.
  • A pipeline number you personally carried, with the targeting, campaign design, conversion rates, and attribution you built to hit it.
  • A software launch you ran end to end, into a market where the budget already existed and had to be taken from something else.
  • Fluency in both software marketing and expert led services marketing. Aokah sells both, often to the same account.
  • Credibility with technical and data heavy products.
  • A working command of AI in the marketing function itself.
  • Willingness to work as a player coach with one direct report and a partner bench.
  • Hands on with CRM, attribution, and dashboards, ideally Zoho CRM.
  • Location and working pattern. Based in the United States, the United Kingdom, or India with the right to work in the relevant country, and comfortable collaborating across regions with regular overlap with US Eastern Time

Strongly preferred

  • Exposure to GCC, GBS, shared services, sourcing, location strategy or procurement buyers
  • Experience at a company between early revenue and scale.
  • Analyst relations with HFS Research, Everest Group, or similar firms.
  • Marketing a platform sold alongside consulting, managed services, or outsourcing
  • Marketing AI, automation, or data platforms
  • Experience with industry awards and research led content
  • Experience in an early stage or scaling company where you built the marketing engine yourself

What we do not require: a large team in the past, an agency pedigree, or a degree in marketing.

This role is not for the brand and events marketer with a strong deck and no number. It may not be the right fit if your success is described mainly in impressions, followers, awards, or content volume; if you have always had a team and an agency doing the work; if you cannot explain how a lead became an opportunity in your last role; or if you treat product marketing as collateral production.

Your First Year

  • 30 days: Learn the buyer, not the company. Sit in on live pursuits and customer calls. Audit the demand engine end to end: trial base, campaign history, website, attribution, and asset library. Report what works, what stops, and why.
  • 60 days: Land the category claim and Run positioning with Product, Go to Market, and the CEO. Decide the partner bench and the profile of your first hire. Rebuild the demand plan on evidence.
  • 90 days: Ship the first campaign under the new positioning. Publish the Run launch plan with dates and owners. Put the pipeline scorecard in front of the leadership team and commit to it.
  • 12 months: Run is in market. Marketing sourced pipeline is a reliable, forecastable line. Category language appears in buyer and analyst conversations without prompting. Your direct hire is in seat and productive.

Performance is measured on marketing sourced pipeline and opportunities accepted by the Solutioning and Growth team. Targets are set jointly with the Chief Customer Officer and the Head of Finance at offer stage, and they become your first quarter operating plan.

How We Hire

  • Working session: Ninety minutes on the Run positioning problem: the category claim, the buyer, three proof points, and the first campaign. We judge the thinking, not the polish.
  • The number conversation: Walk us through your last pipeline model end to end: sources, conversion rates, cycle time, what you changed, and what it moved.
  • Product session: Thirty minutes with Product on Run. Can you find the value a CFO buys?
  • Field session: A session with Growth and Customer Success on whether the field would use what you build.
  • CEO conversation: Hold a point of view on brand and narrative with the CEO.
  • References: Two former managers and one former sales peer, focused on execution speed.

What You Will Get

  • Competitive base salary and performance incentive, aligned to local market practice
  • Meaningful equity in an investor backed growth company, with the range shared early in the process
  • A standing working line to the CEO and a close relationship with the leadership team
  • The opportunity to launch Run, define a new category, and build Aokah marketing as the company scales

Ready to build the future of global enterprise? Let’s talk. Apply here, or contact talent@aokah.com.

Job Title

Strategic Sales Executive

Location – Silicon Valley New York / London (Remote)

Function: Sales & Revenue Growth

Reports to: CEO
Role Type: Full-Time |Individual contributor

The Mission

To reimagine the $100B+ Global Capability Center (GCC) market by enabling companies to plan, set up, and scale GCCs through a Human + AI-powered platform that drives faster execution, smarter decisions, and greater resilience.

Why This Role Exists

We’re looking for a founding individual contributor who thrives in a zero-to-one environment. Partner directly with the CEO to build pipeline from scratch, shape our go-to-market strategy, and close early enterprise deals while introducing a new approach to GCC, outsourcing, and Global Business Services (GBS). You’ll have the autonomy to move fast, direct access to leadership and the board, and warm introductions from trusted partners. Bring in the first major deals, drive structured enterprise selling, and set the gold standard for how we win in-market.

What You’ll Do

  1. Hunt & Close: Build pipeline from scratch and drive deals end-to-end:
    1. Identify target accounts
    2. Reach out via LinkedIn, email, and network
    3. Book and run meetings
    4. Close deals independently
  1. Sell to Enterprise Buyers: Engage with:
    1. C-Suite Executives
    2. Heads of Sourcing / Procurement
    3. Operations / GBS / Shared Services leaders
  1. Consultative Selling: Position solutions around:
  • Cost optimization
  • Operational efficiency
  • Transformation outcomes
  1. Drive the Flywheel: Work closely with the CEO to shape early sales strategy and market approach
  2. Strategic Selling: Guide complex sales cycles involving multiple stakeholders (5–10+), aligning on operational risk, vendor complexity, and global execution needs.
  3. Solution Positioning: Tailor Aokah’s Human + AI platform to address specific enterprise needs across site selection, talent access, and delivery setup.
  4. Collaborate Cross-Functionally: Work with the Solutions, Product, and Marketing teams to build demos and proposals grounded in customer reality.
  5. Shape GTM Feedback Loop: Feed field intelligence back into pricing strategy, product features, and messaging.
  6. Partner Co-Selling: Work alongside strategic partners like Mphasis to initiate and accelerate deal momentum.
  7. Own the Process: Keep every opportunity organized and transparent-nothing falls through the cracks.

 Who You Are

  • 5-15 years of sales experience (enterprise or mid-market)
  • Currently a quota-carrying individual contributor
  • Strong hunter/farmer mindset – proven ability to build/expand opportunities and drive enterprise growth
  • Experience owning and closing deals independently
  • Comfortable cold outbound and creating opportunities from scratch
  • Able to operate in a founder-led, high-ambiguity environment
  • Willing to travel 40–60% as needed

 Preferred Experience

  • Primary experience in BPO / outsourcing / Global Capability Centre / shared services environments/ Offshore development centre
  • Strong understanding of GBS / Shared Services / GCC ecosystem
  • Experience selling into:
    • CXOs
    • Heads of Sourcing / Procurement
    • Operations leaders
  • Experience selling across multiple industries (not limited to one vertical)
  • Experience selling AI / new technology / SaaS-led solutions
  • Secondary (Adjacent) – Complex SaaS + services sales, Enterprise software with consulting-led sales motion, AI / automation / CX platforms

Non-Negotiables

  • Must be a current quota-carrying IC
  • Must have built/expanded pipelines
  • Must have closed deals independently as the primary owner
  • Must have recent BPO / outsourcing/GCC sales exposure
  • Must have experience in complex, consultative enterprise sales

 What Success Looks Like in the First 6 Months

  • Build a $3M+ pipeline with strong deal momentum
  • Close initial deals in the $120K–$250K+ range
  • Establish relationships with CXO’s, sourcing, and operations stakeholders
  • Contribute real-time market feedback to GTM and product direction

 What You’ll Get

  • Equity in a founder-led, high-growth company
  • High ownership and direct impact
  • Close working relationship with leadership
  • Opportunity to build from zero and grow with the company

 What Will Not Work

  • Pure transactional SaaS sellers
  • No BPO / outsourcing context
  • Consulting / value engineering roles without sales ownership
  • Account management/service or client delivery
  • Highly specialized (single-industry) sellers
  • Very senior profiles (18+ years, not hands-on)

 Ready to build the future of global enterprise? Let’s talk.

If you’re excited by this opportunity — or know someone who would thrive in this role – we’d love to connect. Please reach out to talent@aokah.com

 

Job Title

Strategic Account Executive

Location

New York City / Silicon Valley (Hybrid)

Role Objective

To reimagine the $100B+ Global Capability Center (GCC) market by driving enterprise adoption of Aokah’s Human + AI-powered platform. As a Founding Strategic Account Executive, you will build and shape our go-to-market engine from the ground up closing foundational deals, influencing product direction, and helping define a new enterprise category.

This is not a traditional sales role. You will work directly with the CEO and board, bring in the first major wins, and establish the gold standard for enterprise selling at Aokah.

Responsibilities:

  • Own the Full Sales Lifecycle: Prospect, engage, negotiate, and close Global 2000 and mid-market enterprise clients.
  • Drive C-Suite Engagement: Build trusted relationships with CIOs, COOs, CFOs, and Heads of Shared Services/GBS.
  • Lead Complex Enterprise Sales: Navigate multi-stakeholder sales cycles (5–10+ decision-makers), aligning on operational risk, vendor complexity, and global execution priorities.
  • Strategic Solution Positioning: Tailor Aokah’s Human + AI platform to enterprise needs across site selection, talent strategy, and delivery setup.
  • Cross-Functional Collaboration: Partner with Solutions, Product, and Marketing teams to develop compelling demos and proposals grounded in real customer challenges.
  • Shape GTM Strategy: Provide structured field feedback to refine pricing, messaging, product features, and sales motion.
  • Partner Co-Selling: Collaborate with strategic partners (e.g., Mphasis) to accelerate enterprise deal cycles.
  • Maintain Sales Discipline: Ensure strong pipeline management, forecasting accuracy, and documentation transparency.

Experience and Skills:

  • 10+ years of enterprise B2B sales experience (SaaS, consulting, or enterprise platforms).
  • Proven track record of closing $250K–$1M+ enterprise deals.
  • Demonstrated ability to engage and influence C-suite executives.
  • Strong experience managing complex, multi-stakeholder sales cycles.
  • Builder mentality thrives in early-stage environments and comfortable with ambiguity.
  • Self-driven, autonomous operator who values execution over bureaucracy.
  • Tech-forward approach leverages AI and automation tools to increase productivity and effectiveness.

Our Commitment to You:

  • Opportunity to be part of the founding sales team and shape the company’s trajectory.
  • Direct exposure to leadership, including the CEO and board.
  • A culture rooted in trust, transparency, and high autonomy.
  • A defining role in transforming how global enterprises build and scale capability centers.

Perks & Benefits:

  • Competitive base salary: $120,000 – $150,000 per annum
  • Performance-driven 50:50 base-to-bonus compensation structure (uncapped bonus potential)
  • Attractive equity participation
  • Hybrid work flexibility
  • Client travel opportunities
  • High-impact ownership from day one

How to Apply:

If this opportunity excites you — or you know someone who would thrive in this role — we would love to connect.

Send your resume along with a short note on why you’re excited about Aokah to talent@aokah.com

Let’s build something that lasts.

Job Title 

IT Business Analyst 

Location 

United Kingdom (Hybrid) 

 Role Objective: 

As Aokah expands its UK client base, the IT Business Analyst will operate at the intersection of business strategy, technology delivery, and client engagement. 

You will work directly with UK-based enterprise clients across SaaS, digital commerce, enterprise services, and technology-driven organisations to ensure business and technical requirements are clearly defined, aligned to regulatory obligations, and delivered through scalable, high-quality solutions consistent with Aokah’s frameworks. 

 Responsibilities: 

Client Engagement & Requirements Analysis 

  • Engage with UK clients to elicit, analyse, and validate business and technical requirements for IT systems, digital platforms, and integration initiatives. 
  • Analyse business processes, user journeys, and system landscapes to identify gaps, dependencies, risks, and optimisation opportunities. 

Solution Definition & Documentation 

  • Produce high-quality documentation including: 
    • Business Requirements Documents (BRDs) 
    • Functional and non-functional specifications 
    • User stories and acceptance criteria 
    • Process flows and data mapping documents 
  • Define solution requirements across areas such as: 
    • Application and system integrations (APIs, workflows, data exchange) 
    • Cloud and enterprise platform configurations 
    • Reporting, analytics, and operational dashboards 
    • Security, compliance, and data governance requirements 

Delivery Collaboration 

  • Work closely with solution architects, engineers, and delivery managers to translate business needs into technically feasible, scalable, and cost-effective solutions. 
  • Support backlog management, prioritisation, estimation, and scope control to ensure timely and compliant delivery. 

Testing & Quality Assurance 

  • Define test scenarios, success metrics, and acceptance criteria. 
  • Support System Integration Testing (SIT) and User Acceptance Testing (UAT) with UK clients and internal stakeholders. 

Stakeholder & Pre-Sales Support 

  • Act as a key interface between commercial, technical, and client stakeholders. 
  • Support pre-sales and solution discussions by clearly articulating solution options, assumptions, risks, and delivery approaches. 

Continuous Improvement 

  • Contribute to the continuous improvement of Aokah’s delivery methodologies, templates, and analytical frameworks to enhance consistency and scalability across UK engagements. 

Experience and Skills: 

  • Strong experience as an IT Business Analyst bridging business needs and technical delivery. 
  • Experience working with complex system landscapes, integrations, and enterprise platforms. 
  • Confident communicator able to engage both technical teams and non-technical stakeholders. 
  • Structured, analytical, and documentation-driven with strong attention to detail and traceability. 
  • Comfortable working within regulated or compliance-focused environments. 

 Qualifications: 

  • Degree or equivalent professional qualification in IT, Business Analysis, Computer Science, or related field — or relevant industry experience. 
  • Demonstrated experience producing formal business and technical documentation for enterprise IT projects. 
  • Experience supporting system integrations, cloud platforms, or enterprise applications is highly desirable. 

 Our Commitment to You: 

  • Opportunity to work with leading UK enterprises across high-growth and technology-driven sectors. 
  • Exposure to complex, transformation-led IT engagements. 
  • A structured, delivery-focused environment that values clarity, rigour, and professional growth. 
  • The opportunity to shape and improve Aokah’s UK delivery standards as the business scales. 

Perks & Benefits: 

  • Competitive salary: £45,000 – £56,000 per annum 
  • Full-time, individual contributor role with clear ownership and accountability 
  • Exposure to enterprise-scale IT initiatives 
  • Professional growth within a scaling, AI-driven organisation 

How to Apply: 

If you are excited to operate at the intersection of strategy and technology — and help shape enterprise IT delivery across the UK  we would love to hear from you. 

Send your resume and a short note outlining your relevant experience to talent@aokah.com. 

Job Title

Research Analyst

Location

Bengaluru, India (Hybrid / Remote Options Available)

Department

Operations

Reports To

Director – Operations / Head of Research

Type

Full-Time

Enterprise Research | Verified Intelligence | GCC Ecosystem | Data Structuring | Regulatory & Talent Intelligence | Decision Support

About Aokah

Aokah is building the world’s first Expert + Intelligence platform to help enterprises design, build, scale, and govern Global Capability Centers (GCCs) with clarity, confidence, and resilience.

Our platform orchestrates Geo, Talent, Ecosystem, and Program Wisdom into a unified decision system—transforming fragmented research and consulting processes into structured, AI-enabled execution workflows.

At Aokah, intelligence is built on verified, high-trust data. Every decision layer depends on research that is rigorous, traceable, and structured for scale.

Now is the time to build.

The Role

As a Research Analyst, you will be responsible for discovering, validating, and structuring high-trust data across Aokah’s four Wisdom Foundations — Geo, Talent, Ecosystem, and Program.

You will independently identify credible sources, validate accuracy through triangulation, and curate structured research outputs that power Aokah’s data lake, dashboards, and decision systems.

This is not a passive reporting role.

It requires curiosity, rigor, and ownership in transforming fragmented information into structured, reusable intelligence that directly supports product, technology, and operations teams enabling confident GCC build decisions.

The Mission

To build a trusted and scalable intelligence foundation that enables global enterprises to make high-stakes capability expansion decisions with clarity and control.

What You’ll Do

Research Discovery & Validation

  • Conduct structured secondary research across regulatory, industry, economic, infrastructure, talent, and vendor domains.
  • Research across government publications, regulatory databases, industry reports, academic studies, multilateral institutions, proprietary datasets, and credible open-source intelligence platforms.
  • Identify new and emerging high-trust data sources relevant to each Wisdom domain.
  • Validate and cross-verify information through triangulation and credibility checks.
  • Ensure research outputs meet defined verification and accuracy standards.

Primary Research Execution

  • Support surveys, interviews, expert consultations, and structured outreach initiatives.
  • Document findings systematically with clear traceability of sources and assumptions.

Data Structuring & Curation

  • Convert fragmented or unstructured research into structured datasets aligned with Aokah’s taxonomy.
  • Standardize definitions, classifications, and metadata for reusability.
  • Collaborate with Tech and Product teams to ensure outputs are ingestion-ready for dashboards and data pipelines.

Data Quality & Governance

  • Maintain version control and clear source attribution.
  • Ensure periodic updates and data freshness.
  • Flag inconsistencies, gaps, and risks in coverage.
  • Follow responsible data handling practices and integrity standards.

Dashboard & Insight Enablement

  • Support creation of dashboards or structured summaries to improve research visibility.
  • Prepare concise insight briefs that directly support Wisdom-level decision-making.

Process Discipline & Continuous Improvement

  • Document methodologies, assumptions, and validation approaches.
  • Continuously refine research workflows to reduce rework and manual dependency.
  • Build reusable templates and structured research checklists.

Who You Are

Structured & Analytical Thinker

You bring order to information and synthesize complex inputs into clear, structured outputs.

Rigorous Validator

You do not accept data at face value. You verify, cross-check, and document confidence levels.

Technically Comfortable

  • Proficient in Excel / Google Sheets
  • Comfortable working with structured and semi-structured datasets
  • Familiarity with SQL or data tools is a plus
  • Experienced using credible public and proprietary research databases

Governance Aware

You understand the importance of traceability, version control, and responsible data practices.

Clear Communicator

You write clearly, synthesize effectively, and document thoroughly.

High Ownership & Curiosity

You take initiative, work independently, and hold yourself accountable for accuracy.

You value correctness over speed.

Preferred Experience

  • 2–4 years in research, consulting support, analytics, or intelligence roles
  • Exposure to regulatory, talent, location, infrastructure, or vendor intelligence domains
  • Experience supporting product, operations, or platform teams
  • Experience structuring research into reusable templates or datasets
  • Background in GCC ecosystems, B2B, compliance-heavy industries, or enterprise strategy is a plus

Educational Qualifications

Bachelor’s or Master’s degree in Business, Economics, Public Policy, Statistics, Engineering, Social Sciences, or related disciplines.

What Success Looks Like (First 6–9 Months)

  • Verified datasets structured across at least two Wisdom domains
  • Clear validation and traceability standards consistently applied
  • Research outputs ingestion-ready for dashboards and data pipelines
  • Reduced rework through improved research templates and documentation
  • Strong collaboration with Product, Tech, and Operations teams
  • Reliable update cycles implemented for high-impact datasets

What Makes This Role Different

You are not producing isolated reports.

You are building the structured intelligence foundation behind a platform redefining how enterprises expand globally.

Your research will directly influence location strategy, talent planning, ecosystem alignment, and governance decisions across international markets.

This is a builder role in a category-creating platform.

Compensation & Growth

  • Competitive compensation with performance-linked incentives
  • Exposure to AI/ML systems, platform orchestration, and global expansion ecosystems
  • Mentorship from a high-caliber founding team and experienced advisors
  • Flexible work hours and remote-first culture
  • Opportunity to shape the intelligence backbone of one of the most ambitious GCC orchestration platforms globally

How to Apply

Send your resume and a short note on:

  • A complex research project where you validated conflicting sources
  • How you ensure credibility and traceability in your work

Email: talent@aokah.com
Join us in building the intelligence that enables global enterprises to expand with clarity, confidence, and control.

Aokah: People First. Client at the Core. Shared Prosperity. Wisdom in Motion. Resilience by Design.

Job Title

(Sr.) Data Engineer / Analytics Engineer – Aokah Intelligence Platform

Location

Bengaluru, India (Hybrid / Remote Options Available)

Department

Operations

Reports To

Director – Operations / Head of Research

Type

Full-Time

Enterprise Data Engineering | AI-Driven Decision Systems | GCC Intelligence | Analytics Engineering | Compliance-Ready Infrastructure | Platform Orchestration

About Aokah

Aokah is building the world’s first Expert + Intelligence platform to help enterprises design, build, scale, and govern Global Capability Centers (GCCs) with clarity, speed, and resilience.

Our platform orchestrates Geo, Talent, Ecosystem, and Program Wisdom into a unified decision system—transforming fragmented research and consulting processes into structured, AI-enabled, enterprise-grade execution workflows.

Data is not a support layer at Aokah.
It is the foundation of our decision systems.

Now is the time to build.

The Role

As a (Senior) Data Engineer / Analytics Engineer, you will architect and maintain the resilient data backbone that powers Aokah’s orchestration stack.

You will design scalable ingestion systems, build structured data pipelines, ensure governance and compliance, and enable AI-driven intelligence workflows across location intelligence, talent strategy, regulatory risk, and ecosystem mapping.

Your work will unify structured and unstructured data from regulatory bodies, vendors, APIs, research teams, and external intelligence providers into a governed, scalable, and decision-grade data architecture.

This is a builder role at the core of a category-defining platform.

The Mission

To create a reliable, scalable, and compliant data infrastructure that enables programmatic decision-making for global capability expansion—turning fragmented intelligence into structured, AI-ready systems.

What You’ll Do

Data Ingestion & Automation

  • Build and maintain automated ingestion pipelines from APIs, web crawlers, third-party datasets, and internal research inputs.
  • Design scalable ETL/ELT workflows to transform raw data into structured, normalized formats.
  • Develop compliant web scraping systems with logging, retries, monitoring, and traceability.
  • Integrate external intelligence feeds (e.g., D&B, regulatory APIs, infrastructure/location data providers).

Data Quality & Standardization

  • Define and track data quality metrics: completeness, accuracy, freshness, consistency.
  • Implement validation checks, anomaly detection, and dataset version control.
  • Convert fragmented and unstructured research inputs into standardized, reusable datasets and templates.
  • Establish naming conventions, field definitions, and metadata standards.

Data Infrastructure & Reliability

  • Maintain and optimize databases and cloud storage systems for performance and scalability.
  • Implement monitoring, alerting, and automated recovery mechanisms.
  • Ensure secure access controls and compliance with data privacy and governance standards (e.g., GDPR, CCPA).
  • Implement data masking and PII protection workflows where required.

Research Visibility & Decision Support

  • Build dashboards and structured views that surface research coverage, freshness, gaps, and readiness.
  • Support Research and Operations teams with structured exports and insight-ready layers.
  • Enable high-reliability decision engines across GCC location, talent, and compliance domains.

Standardization & Structured Research Inputs

  • Partner with research teams to convert unstructured inputs into ingestion-ready formats.
  • Simplify workflows through better tooling, templates, and documentation.
  • Continuously refine data schemas to support modular, tower-specific intelligence use cases.

Cross-Functional Collaboration

  • Partner with Research, Operations, Product, and Engineering teams to align evolving data requirements.
  • Manage dependencies across pipelines and ensure reliability across intelligence layers.
  • Document architecture, workflows, and best practices for internal scalability.

Who You Are

A Systems-Oriented Builder
You design resilient pipelines—not fragile scripts. You think in architecture, governance, and scale.

Data Engineering Exper

  • Strong experience in data ingestion, transformation, and validation.
  • Proficiency in SQL and Python for automation and processing.
  • Comfortable working with structured and semi-structured data.
  • Deep understanding of data quality, versioning, and governance principles.

Technically Strong

  • Experience with pipeline orchestration tools (Airflow, dbt, Prefect, Kafka, or similar).
  • Hands-on expertise with web scraping frameworks (Scrapy, BeautifulSoup, Selenium).
  • Familiarity with AWS, GCP, or Azure data platforms (Glue, Dataflow, Data Factory).
  • Experience with modern data warehouses (Redshift, BigQuery, Snowflake).
  • Solid understanding of PostgreSQL, MongoDB, or similar databases.
  • Experience integrating APIs and vendor data systems.
  • Exposure to BI tools (Looker, Tableau, Power BI, or similar).

Compliance & Governance Aware

Working knowledge of data privacy best practices and implementation of masking, access controls, and compliance workflows.

Clear Communicator

You document thoroughly, present insights clearly, and can explain technical architecture to non-technical stakeholders.

High Ownership & Adaptability

You work independently, manage deadlines, and operate comfortably in evolving startup environments.

Preferred Experience

  • 3–5 years of professional experience in data engineering, analytics engineering, or data operations.
  • Experience in B2B SaaS, marketplace, compliance-driven, or platform environments.
  • Experience building dashboards that monitor data quality, freshness, coverage, and gaps.
  • Proven ability to define and track measurable data quality KPIs.
  • Experience working with regulatory, vendor, or location-based datasets.
  • Exposure to modular intelligence use cases (e.g., talent intelligence, infrastructure data, program sync).
  • Experience supporting high-reliability dashboards or decision engines.

Educational Qualifications

Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering, Information Systems, Statistics, Mathematics, or a related field.

Relevant certifications in cloud technologies, analytics engineering, or data engineering are an added advantage.

What Success Looks Like (First 6–9 Months)

  • Automated ingestion pipelines live across at least three intelligence domains
  • Data quality metrics implemented and monitored across critical datasets
  • Standardized templates adopted by Research and Ops teams
  • Compliance-ready governance workflows implemented
  • Real-time visibility dashboards deployed for research coverage and freshness
  • Pipeline reliability exceeding defined SLAs

What Makes This Role Different

You are not just moving data.

You are architecting the intelligence backbone behind a platform redefining how enterprises expand globally.

Your pipelines will power AI decision systems, compliance visibility, and structured orchestration across one of the fastest-growing global markets in capability expansion.

This is foundational engineering in a category-creating platform.

Compensation & Growth

  • Competitive compensation with performance-linked incentives
  • Exposure to AI/ML systems, orchestration architecture, and compliance-grade data systems
  • Mentorship from a high-caliber founding team and advisors
  • Flexible, remote-first culture
  • Opportunity to shape the data foundation of a global orchestration platform

How to Apply

Send your resume and a short note on:

  • A complex data pipeline you built and how you ensured reliability and governance
  • How you define and measure data quality in production systems

Email: talent@aokah.com

Join us in building the intelligence backbone behind the world’s first and most confident global capability builds.

Aokah: People First. Client at the Core. Shared Prosperity. Wisdom in Motion. Resilience by Design.

 Job Title 

Senior Research Analyst – Aokah Intelligence Platform

Location 

Bengaluru, India (Hybrid / Remote Options Available)

Department

Operations

Reports To

Director – Operations / Head of Research

Type

Full-Time

Enterprise Intelligence | Research Framework Design | Data Validation | GCC Ecosystem | Decision Systems | AI-Ready Data

About Aokah

Aokah is the world’s first Expert + Intelligence platform designed to help enterprises design, build, scale, and govern Global Capability Centers (GCCs) with speed, confidence, and resilience.

We operate at the intersection of strategy, execution, risk, talent, and ecosystem orchestration—transforming what has traditionally been fragmented consulting work into a governed, data-driven, and repeatable operating model.

Our platform is powered by interconnected Wisdom Foundations: Geo Wisdom, Talent Wisdom, Ecosystem Wisdom, and Program Wisdom—forming the intelligence backbone of global capability execution.

We are building structured intelligence systems that are expert-led, AI-supported, and designed for enterprise-grade decision-making.

Now is the time to build.

The Role

This is not a report-generation role.

The Senior Research Analyst is a high-ownership, systems-building role responsible for designing and strengthening the research and validation architecture that powers Aokah’s intelligence backbone.

You will move beyond execution to framework creation—identifying data gaps, designing structured validation models, building repeatable research taxonomies, and ensuring that all intelligence outputs are decision-grade, product-ready, and scalable.

This role requires intellectual rigor, structured thinking, and the ability to convert ambiguity into governed research systems.

The Mission

To build a trusted, scalable, and validation-first intelligence layer across Geo, Talent, Ecosystem, and Program domains—enabling enterprises to make high-stakes global expansion decisions with clarity and confidence.

What You’ll Do

Research Strategy & Framework Design

  • Define structured research frameworks across each Wisdom domain.
  • Establish validation standards, traceability logic, and source credibility benchmarks.
  • Identify gaps in data coverage and proactively design closure strategies.
  • Architect advanced secondary research methodologies using authoritative data repositories, subscription databases, regulatory disclosures, cross-border policy documents, and expert publications.

Advanced Data Validation & Triangulation

  • Cross-verify multi-source datasets to ensure reliability.
  • Build validation matrices to measure source alignment and data confidence levels.
  • Identify inconsistencies, flag anomalies, and recommend corrective actions.
  • Create structured audit trails for high-impact datasets.

Structured Intelligence Curation

  • Design reusable research templates, taxonomies, and classification systems.
  • Ensure research outputs are ingestion-ready for data engineering pipelines.
  • Partner closely with Data Engineering to optimize research-to-platform data flow.

Primary Research Leadership

  • Design structured surveys, expert outreach programs, and data collection frameworks.
  • Define sampling logic and validation standards for primary research.
  • Ensure evidence quality and methodological transparency.

Insight Synthesis & Decision Support

  • Translate complex, multi-source data into structured, executive-ready insights.
  • Produce decision briefs that directly support Wisdom-level strategy.
  • Clearly articulate assumptions, limitations, and confidence levels.
  • Ensure research insights are measurable, actionable, and platform-integrable.

Governance & Quality Oversight

  • Establish periodic data audit mechanisms and update cycles.
  • Define governance protocols for high-impact datasets.
  • Mentor junior analysts on structured thinking, validation rigor, and documentation discipline.

Who You Are

A Structured Intelligence Builder
You design frameworks—not just outputs. You bring order to complexity and create repeatable systems from ambiguity.

Analytical & Validation-Oriented
Strong structured thinking capability with demonstrated experience validating high-impact data across multiple sources.

Technically Capable

  • Advanced Excel proficiency
  • Familiarity with SQL or data tools
  • Comfortable working with large structured datasets
  • Experience collaborating with data engineering teams

Governance-Focused

Strong understanding of data integrity, traceability, auditability, and compliance-sensitive research environments.

Clear & Executive-Ready Communicator

You can produce concise decision briefs and document methodologies with clarity and rigor.

High Ownership & Curiosity

You proactively identify gaps, ask better questions, and take responsibility for outcomes. You are comfortable building from scratch.

Preferred Experience

  • 4–7 years in research, consulting, analytics, intelligence, or strategy roles
  • Experience supporting enterprise decision systems or platform products
  • Exposure to GCC, global expansion, regulatory ecosystems, workforce intelligence, or cross-border business strategy
  • Experience designing structured research methodologies
  • Experience mentoring or guiding junior analysts

Educational Qualifications

Bachelor’s or Master’s degree in Business, Economics, Public Policy, Data Analytics, Statistics, Engineering, Social Sciences, or related disciplines.

What Success Looks Like (First 6–9 Months)

  • Standardized research frameworks deployed across at least two Wisdom domains
  • Validation matrices implemented for all high-impact datasets
  • Structured intelligence templates adopted by product and data teams
  • Clear audit trails and update cycles established
  • Research outputs integrated seamlessly into platform workflows
  • Junior analysts mentored into stronger validation discipline

What Makes This Role Different

You will not be writing isolated reports.

You will be designing the intelligence architecture that powers a category-defining GCC orchestration platform.

Your work will directly influence product logic, AI readiness, enterprise decision-making, and cross-border expansion strategies.

This is a builder role in a system that is being created from the ground up.

Compensation & Growth

  • Competitive compensation with performance-linked incentives
  • High-impact ownership role with direct influence on platform evolution
  • Exposure to AI/ML systems, platform orchestration, enterprise strategy, and global expansion ecosystems
  • Mentorship from a high-caliber founding team and experienced advisors
  • Flexible work model and remote-first culture
  • Opportunity to shape the data foundation for one of the most ambitious GCC intelligence platforms globally

How to Apply

Send your resume and a short note on:

  • Why structured intelligence design excites you
  • An example of a complex dataset you validated and how you built confidence in it

Email: talent@aokah.com

Join us in building the intelligence that enables global enterprises to expand with clarity, confidence, and control.

Aokah: People First. Client at the Core. Shared Prosperity. Wisdom in Motion. Resilience by Design.

Job Title

Product Manager – Aokah Platform

Location

Bengaluru, India

Type

Full-Time | Early-Stage Startup

Reporting To

Founder / CEO

Enterprise SaaS | AI Platform | Global Capability Centers (GCC) | B2B Product | Data-Driven Intelligence | Category Creation

About Aokah

Aokah is the world’s first Expert + Intelligence platform built to help enterprises design, build, scale, and govern Global Capability Centers (GCCs) with speed, confidence, and resilience. We operate at the intersection of strategy, execution, risk, and talent—transforming what has traditionally been a fragmented, consultant-heavy journey into a governed, data-driven, and repeatable operating model.

Our platform is powered by five interconnected Wisdom Foundations: Program Wisdom, Geo Wisdom, Talent Wisdom, Ecosystem Wisdom, and Delivery Wisdom—all unified into a single closed-loop orchestration system. We are expert-led, AI-supported, and built with a People First, Client at the Core, and Shared Prosperity mindset.

Our primary markets are the USA, Europe, UK, India, and Australia, where GBS leaders and enterprise buyers who build and scale GCCs are based. Our technology and data team is headquartered in Bengaluru, so this role is based there.

Now is the time to build.

The Role

This is a foundational product leadership role. We are hiring a Product Manager who will own the product roadmap, translate strategy into executable product decisions, and partner closely with the CEO, engineering, design, data, and our advisory experts to ship a platform that genuinely changes how enterprises build and run global capabilities.

You will hold two realities simultaneously:

  • The ambiguity and velocity of an early-stage startup
  • The rigor and discipline required for enterprise-grade software

You will work directly with senior advisors, GCC practitioners, and enterprise buyers. Your instinct for Jobs-to-be-Done must be matched by your ability to articulate trade-offs clearly at the executive level.
This is not a maintenance role. This is a product-building role at the ground floor of a category-defining platform.

The Mission

To transform GCC execution from fragmented consulting-led processes into a unified, intelligent, AI-supported platform that reduces risk, accelerates setup, and enables resilient global capability building.

What You’ll Do

Own Product Strategy & Roadmap:

Define, prioritize, and evolve the near-term and medium-term product roadmap across all five Wisdom Foundations. Translate Aokah’s Service-as-Software vision into phased, measurable releases with clear success metrics.

Lead Continuous Discovery:

Engage GCC consultants, enterprise strategy leaders, COOs, CIOs, and GBS heads to deeply understand user workflows—from feasibility and location decision-making through build, scale, and governance. Anchor roadmap decisions in Jobs-to-be-Done thinking.

Drive Feature Definition & Delivery:

Write crisp PRDs, user stories, and acceptance criteria. Partner with engineering and design to deliver usable, intelligent, and outcome-oriented features. Maintain a clear dependency map across modules.

Champion Data & AI Product Thinking:

Help structure talent, cost, maturity, ROI, and transition data into a coherent intelligence layer. Prioritize descriptive intelligence before predictive and autonomous capabilities. Ensure data integrity, explainability, and enterprise trust.

Collaborate on GTM Readiness:

Partner with sales and marketing to ensure feature launches are market-ready. Support partner enablement—equipping boutique GCC consultants and BOT providers to use Aokah as a force multiplier in client engagements.

Own Metrics & Iteration:

Define and track product KPIs including workflow efficiency, time saved, consultant effort reduction, adoption depth, and intelligence usage. Run structured feedback loops and iterate with speed and discipline.

Who You Are

Product Leader & Builder:

7–10 years of product management experience, with at least 5 years in B2B SaaS, enterprise software, or platform products. You’ve shipped meaningful enterprise features end-to-end.

Domain-Aware Thinker:

You understand the GCC, global sourcing, shared services, or enterprise transformation landscape—or have worked closely with outsourcing advisors, IT services firms, or enterprise buyers in the USA, Europe, UK, or Australia. You understand how GCCs are built—and why they fail.

Systems-Oriented Product Craft:

Strong command of discovery, prioritization, PRD writing, and cross-functional execution. You think in systems, not isolated features. You know when to build, configure, partner, or delay.

AI & Data Fluent:

Comfortable working on AI-assisted and data-driven platforms. You understand the difference between dashboards, intelligence layers, and predictive automation—and you sequence them thoughtfully.

Executive-Ready Communicator:

You write clearly, present confidently to senior leaders, and align cross-functional teams without formal authority. You can defend trade-offs with logic and data.

Startup Mindset:

You are comfortable with ambiguity. You set your own agenda. You hold yourself accountable to outcomes, not activity. You thrive when the answer is not yet known.
Based in Bengaluru and comfortable collaborating across global time zones.

What Success Looks Like (First 6–9 Months)

Product Clarity:

A clearly articulated roadmap aligned to customer JTBD and company strategy.

Shipped Intelligence:

Release measurable, adoption-ready modules across at least two Wisdom Foundations.

Enterprise Feedback Loops:

Structured discovery and feedback systems in place with active enterprise users and advisors.

Data Foundation Built:

Core data models for talent, cost, and maturity intelligence structured and production-ready.

Cross-Functional Trust:

Engineering, design, and GTM teams view product as clear, decisive, and execution-oriented.

What Makes This Role Different

You will work on a platform with real category-creation potential in a $60B+ GCC market that is growing rapidly and underserved by intelligent tooling.

You will have direct access to the CEO and founding team.

You will shape not just what we build—but how Aokah tells its story to customers, partners, and the market.

This is not incremental SaaS optimization. This is building the operating system for global capability execution.

Compensation and Benefits

Competitive for an early-stage startup in India, with meaningful equity participation.

Aokah operates with a Shared Prosperity mindset—your success is tied to the company’s success.

High ownership, low bureaucracy, and the opportunity to build something enduring.

How to Apply

Send your resume and a brief note on:

  • Why this role at Aokah—and why now
  • What you believe is the most important unsolved problem in GCC execution intelligence today

Email: talent@aokah.com

Aokah: People First. Client at the Core. Shared Prosperity. Wisdom in Motion. Resilience by Design.

Job Title

Customer Success Analyst

Location

Bengaluru, India

Type

Full-Time

Reporting To

Director – Customer Success

Business Unit

Customer Success

About Aokah

Aokah is the world’s first Expert + Intelligence platform designed to help enterprises design, build, scale, and govern Global Capability Centers (GCCs) with speed, confidence, and resilience.

We operate at the intersection of strategy, execution, risk, talent, and ecosystem orchestration—transforming what has traditionally been fragmented consulting work into a governed, data-driven, and repeatable operating model.

Our platform is powered by interconnected Wisdom Foundations: Geo Wisdom, Talent Wisdom, Ecosystem Wisdom, and Program Wisdom—forming the intelligence backbone of global capability execution.

We combine expert-led delivery, intelligence frameworks, and platform orchestration to enable enterprise leaders to make structured, high-confidence decisions across the global sourcing and GCC lifecycle.

Role Overview

The Customer Success Analyst plays a critical role in supporting customer delivery programs and strategic initiatives related to global sourcing, outsourcing, and GCC development.

You will support adoption and effective use of Aokah’s platform in driving customer outcomes and decision-making. This involves collaborating with client stakeholders on understanding their globalization requirements, layering platform guided solutions with human expertise and translating data and platform recommendations into clear actional insights for decision makers.

You will work closely with internal leaders and enterprise clients to deliver high-quality analytical insights, financial models, sourcing evaluations, and structured recommendations that enable informed decision-making.

This role requires strong analytical thinking, financial modelling expertise, and structured problem-solving. You will contribute across the sourcing lifecycle, supporting initiatives such as sourcing strategy, service delivery, location strategy, vendor evaluation, financial analysis, and governance tracking.

What You’ll Do

  1. Customer Delivery & Program Execution
    • Support end-to-end execution of customer delivery programs, ensuring alignment with objectives and timelines.
    • Prepare materials for governance forums, steering committees, and program updates.
    • Develop structured deliverables using Aokah frameworks, tools, and methodologies.
    • Assist in developing insight-driven recommendations and customer-ready outputs.
  1. Financial Analysis & Business Case Development
    • Build financial models and sourcing business cases to support decision-making.
    • Perform analysis including cost benchmarking, and sensitivity analysis.
    • Evaluate sourcing scenarios and assess economic impact of different delivery models.
    • Support investment and operational trade-off analysis.
  1. Global Sourcing & Location Strategy
    • Analyse global delivery locations based on talent, cost, scalability, and risk factors.
    • Provide insights to support optimal delivery models and operating structures.
  1. Ecosystem & Partner Evaluation
    • Support customers in evaluating service providers, partners, and ecosystem options using Aokah’s frameworks and intelligence models.
    • Assist in structuring and managing RFI/RFP processes as part of customer programs.
    • Analyze partner capabilities across delivery, commercial, and scalability dimensions.
    • Develop comparative insights and scoring frameworks to support decision-making.
    • Contribute to building repeatable evaluation frameworks within the platform.
  1. Risk Assessment & Governance
    • Identify operational, financial, and strategic risks across sourcing initiatives.
    • Support the preparation of governance materials and leadership updates.
    • Track program progress and ensure alignment with defined milestones.
    • Assess risk exposure across delivery models, locations, and vendors.
  1. Contract & Commercial Support
    • Support clients on vendor contracting/ contract reviews and its commercial implications.
  1. Customer Communication & Deliverables
    • Develop high-impact presentations and structured deliverables.
    • Drive client conversations in cadences / meetings.
    • Ensure all outputs meet Aokah’s quality and presentation standards

Who You Are

  1. Structured Problem Solver – You approach complex outsourcing and sourcing decisions with clarity and analytical rigor.
  2. Analytical & Financially Strong – You are comfortable building financial models and interpreting cost structures, proposals, and sourcing economics.
  3. Clear Communicator – Able to translate analysis into structured, executive-level insights.
  4. Collaborative Operator – Work effectively across teams and stakeholders.
  5. Detail-Oriented & Quality Driven – Maintain high quality and accuracy in deliverables.
  6. High Ownership & Curiosity – Independently manage workstreams and deliverables.

Experience

  1. Bachelor’s degree in business, Engineering, Finance, Economics, Technology, or related field
  2. 3–6 years of experience in Customer success, delivery, or program management roles across Outsourcing (ITO, BPO, shared services, or GCC environments, Vendor management or transformation programs)
  3. Experience in vendor selection, sourcing initiatives, or global delivery programs is preferred
  4. Strong analytical capabilities with experience in:
  5. Financial modelling and scenario analysis
  6. Cost benchmarking and sourcing economics
  7. Data analysis and structured problem solving
  8. Advanced proficiency in Microsoft Excel and PowerPoint is essential.
  9. Strong communication skills and ability to work in global teams.

What Makes This Role Different

  • Work at the intersection of customer delivery and platform intelligence.
  • Exposure to enterprise sourcing strategies and GCC development programs.
  • Opportunity to contribute to building a repeatable, intelligence-driven delivery model.
  • Highly client-facing role combining analytics, strategy, and execution.

Benefits & Growth Opportunities

  • High-impact role supporting global customer delivery programs.
  • Competitive compensation with performance-linked incentives.
  • Exposure to sourcing strategy, GCC development, and global delivery models.
  • Opportunity to grow into Engagement Lead, and Client Delivery leadership roles.
  • Collaboration with experienced leaders and global stakeholders.
  • Flexible and hybrid work environment.

How to Apply

Send your resume and a short note on why you are interested in the role to:

Email: talent@aokah.com

Aokah: People First. Client at the Core. Shared Prosperity. Wisdom in Motion. Resilience by Design.

Join us in building the intelligence and Delivery systems that enable global enterprises to expand with clarity, confidence, and control.

Job Title

HR Generalist

Location

Bengaluru, India

Type

Full-Time

Reporting To

Talent Experience Lead

About Aokah

Aokah is the world’s first Expert + Intelligence platform designed to help enterprises design, build, scale, and govern Global Capability Centers (GCCs) with speed, confidence, and resilience.

We operate at the intersection of strategy, execution, risk, talent, and ecosystem orchestration—transforming what has traditionally been fragmented consulting work into a governed, data-driven, and repeatable operating model.

Our platform is powered by interconnected Wisdom Foundations: Geo Wisdom, Talent Wisdom, Ecosystem Wisdom, and Program Wisdom—forming the intelligence backbone of global capability execution.

We combine expert-led delivery, intelligence frameworks, and platform orchestration to enable enterprise leaders to make structured, high-confidence decisions across the global sourcing and GCC lifecycle.

Role Overview

The Mission

Building a seamless, tech-enabled talent experience that connects people, systems, and culture — from first interaction to everyday excellence.

Why This Role Exists

At Aokah, we believe talent experience is not just HR — it’s the operating system of the company.

This role exists to ensure that every candidate, new hire, and team member experience speed, clarity, and care across hiring, onboarding, IT enablement, and daily operations. You won’t just “support HR” — you will orchestrate the workflows, tools, and touchpoints that make Aokah feel high-performing, organized, and human at the same time.

 

The Opportunity: High Impact, High Ownership

  • Frontline Impact: Be the first point of contact for candidates and new hires
  • System Builder: Create and manage scalable HR, IT, and ops processes
  • Culture Driver: Enable rituals, engagement, and team experience
  • Digital Operator: Own tools, trackers, and social presence
  • Cross-Functional Exposure: Work with hiring managers, vendors, finance, and leadership

 

Core Mission

“Deliver a seamless, tech-enabled talent experience by orchestrating end-to-end recruitment operations, onboarding, IT enablement, vendor coordination, and employer branding — ensuring every process is efficient, every hire is empowered, and Aokah’s culture is consistently activated and visible.”

 

What You’ll Do

  1. Talent Acquisition & Candidate Coordination
  • Coordinate end-to-end hiring workflows (job posting → interviews → offer rollout)
  • Schedule interviews, manage ATS updates, and ensure timely communication
  • Conduct reference checks and ensure feedback closure
  • Work with recruitment partners and hiring managers

 

  1. Onboarding, Documentation & Compliance
  • Manage pre-joining and Day 1 documentation (offer letters, other docs, etc.)
  • Execute structured onboarding journeys (Day 0, 7, 30)
  • Maintain accurate and compliant Team member records

 

  1. IT Enablement & Access Management
  • Set up email, Teams, HRMS (Zoho/Peoplesoft/Keka) access for new hires
  • Manage access revocation during offboarding
  • Maintain access control matrix and license tracking
  • Coordinate with IT vendors/support teams

 

  1. Asset Management (Laptops & Tools)
  • Maintain inventory of laptops and digital assets
  • Coordinate procurement and allocation
  • Track asset lifecycle (assignment, return, condition)
  1. Admin & Vendor Coordination
  • Manage vendors (HR, IT, background verification, etc.)
  • Track invoices, renewals, and payment follow-ups
  • Support admin operations (travel, courier, workspace)

 

  1. Team member Engagement & Culture
  • Support team events, rituals, and engagement initiatives
  • Run onboarding and exit feedback surveys
  • Strengthen internal culture and participation
  1. Employer Branding & Social Media
  • Publish job posts and culture content on LinkedIn & social channels
  • Create basic visuals using templates/tools (e.g., Canva/any other tool)
  • Track engagement metrics and maintain content calendar

 

  1. Reporting & Process Management
  • Maintain hiring, onboarding, and asset trackers
  • Generate weekly reports and dashboards
  • Build and update SOPs / Playbooks for recurring processes
  1. Learning, Performance & Development (LMS & PMS)
  • Manage Learning Management System (LMS) and course enrolments
  • Track training completion, certifications, and learning journeys
  • Support performance cycles (goal setting, mid-year, annual reviews)
  • Maintain Performance Management System (PMS) data and documentation
  • Coordinate feedback collection and review workflows
  • Generate learning and performance reports for leadership

Who You Are

  • 1–3 years of experience in HR operations / coordination roles
  • Highly organized, detail-oriented, and process-driven
  • Comfortable working with tools (ATS, HRMS, Google Sheets, etc.)
  • Strong communication and stakeholder management skills
  • Proactive, reliable, and thrives in fast-paced environments

 

What Success Looks Like in the First 6 Months

  • Hiring processes run smoothly with improved turnaround times and strong candidate experience
  • All new hires are fully set up and ready from Day 1 (documentation, IT access, and tools)
  • Onboarding journeys are structured, consistent, and completed seamlessly
  • IT systems, access controls, and asset management operate without delays or gaps
  • Vendor coordination and admin operations run reliably with minimal follow-ups
  • Employee engagement activities and internal rituals are executed consistently
  • HR systems, trackers, and SOPs are well-organized, up-to-date, and scalable

 

Why This Role Matters

This role is the backbone of Aokah’s people engine. It ensures that:

  • Hiring feels fast and professional
  • Onboarding feels structured and welcoming
  • Systems feel seamless and reliable
  • Culture feels active and intentional

You won’t just manage tasks — you’ll shape how Aokah operates, feels, and scales every single day.

How to Apply

Send your resume and a short note on why you are interested in the role to:

Email: talent@aokah.com

Aokah: People First. Client at the Core. Shared Prosperity. Wisdom in Motion. Resilience by Design.

Join us in building the intelligence and Delivery systems that enable global enterprises to expand with clarity, confidence, and control.

Job Title

Senior Research Analyst

Location

Bangalore, India (Hybrid/Remote Options Available)

Type

Full-Time

Reporting To

Director Operations / Head of Research

About Aokah

Aokah is the world’s first Expert + Intelligence platform designed to help enterprises design, build, scale, and govern Global Capability Centers (GCCs) with speed, confidence, and resilience.

We operate at the intersection of strategy, execution, risk, talent, and ecosystem orchestration—transforming what has traditionally been fragmented consulting work into a governed, data-driven, and repeatable operating model.

Our platform is powered by interconnected Wisdom Foundations: Geo Wisdom, Talent Wisdom, Ecosystem Wisdom, and Program Wisdom—forming the intelligence backbone of global capability execution.

We combine expert-led delivery, intelligence frameworks, and platform orchestration to enable enterprise leaders to make structured, high-confidence decisions across the global sourcing and GCC lifecycle.

Role Overview

The Mission

Building structured, validated, and decision-grade intelligence frameworks that strengthen Aokah’s Wisdom Foundations and enable confident global enterprise decisions.

Why This Role Exists

At Aokah, research is not just about gathering information—it is about building the intelligence backbone that powers enterprise decision-making.

This role exists to design structured research frameworks, validate complex datasets, and transform fragmented information into scalable intelligence systems. You will not just execute research tasks—you will create methodologies, governance standards, and repeatable processes that ensure every intelligence output is accurate, actionable, and product-ready.

The Opportunity: High Impact, High Ownership

  • Framework Builder: Design structured research methodologies across Wisdom domains

  • Validation Leader: Establish data credibility standards and validation mechanisms

  • Intelligence Architect: Convert complex information into reusable intelligence assets

  • Decision Enabler: Produce insights that directly influence strategy and platform evolution

  • Cross-Functional Collaborator: Work closely with operations, product, data engineering, and leadership teams

Core Mission

“Build and govern structured intelligence systems by designing research frameworks, validating high-impact datasets, curating decision-grade insights, and establishing scalable methodologies that strengthen Aokah’s Geo, Talent, Ecosystem, and Program Wisdom Foundations.”

What You’ll Do

  1. Research Strategy & Framework Design

  • Define structured research frameworks for each Wisdom domain

  • Establish validation standards and source credibility criteria

  • Identify gaps in coverage and proactively close them

  • Design and oversee advanced secondary research strategies, identifying authoritative data repositories, subscription databases, regulatory disclosures, expert publications, and cross-border intelligence sources to ensure comprehensive and decision-grade coverage across all Wisdom domains

  1. Advanced Data Validation & Triangulation

  • Cross-verify multi-source datasets

  • Build validation matrices to ensure accuracy and reliability

  • Identify inconsistencies and recommend corrective action

  1. Structured Intelligence Curation

  • Design reusable research templates and taxonomies

  • Ensure research outputs are ingestion-ready for data pipelines

  • Work closely with Data Engineering to improve research-data flow

  1. Primary Research Leadership

  • Design surveys, expert outreach, and structured data collection efforts

  • Define sampling logic and ensure evidence quality

  1. Insight Synthesis & Decision Support

  • Convert complex datasets into clear, structured insights

  • Produce decision briefs that directly support Wisdom-level strategy

  • Ensure research insights are actionable and measurable

  1. Governance & Quality Oversight

  • Establish periodic audit mechanisms for data quality

  • Define update cycles for high-impact datasets

  • Mentor junior analysts on validation rigor and structured thinking

Required Key Skills & Competencies

  1. Core Skills

  • Strong analytical and structured thinking ability

  • Experience validating high-impact data across multiple sources

  • Ability to build research frameworks, not just execute tasks

  • Strong synthesis capability across quantitative and qualitative inputs

  1. Technical Competencies

  • Advanced Excel proficiency

  • Familiarity with SQL or data tools

  • Ability to work with large structured datasets

  • Experience collaborating with data engineering teams

  1. Compliance & Governance

  • Strong understanding of data integrity, traceability, and auditability

  • Experience working in compliance-sensitive environments

  1. Communication Skills

  • Ability to produce executive-ready briefs

  • Strong documentation and research audit discipline

  • Clear articulation of assumptions and limitations

  1. Behavioural Competencies

  • High intellectual curiosity

  • Ownership mindset

  • Comfort working in ambiguity

  • Ability to build processes from scratch

  • Strong bias toward validation and evidence

Preferred Experience

  • 4–7 years in research, consulting, analytics, or intelligence roles

  • Experience supporting enterprise strategy, platform, or decision systems

  • Exposure to GCC, global expansion, regulatory ecosystems, or talent intelligence

  • Experience designing structured research methodologies

  • Experience mentoring or guiding junior analysts

Educational Qualifications

  • Bachelor’s or Master’s degree in Business, Economics, Public Policy, Data Analytics, Statistics, Engineering, Social Sciences, or related fields

Culture & Values at Aokah

We value builders of structured intelligence, the professionals who combine rigor, independence, and systems thinking to enable confident global decisions.

Benefits & Growth Opportunities

  • High-impact ownership role with direct influence on product and platform evolution

  • Competitive compensation, including performance-linked incentives

  • Opportunity to shape intelligence across four Wisdom domains and to work at the intersection of tech, strategy, and global expansion

  • Exposure to cutting-edge AI/ML, platform orchestration, enterprise strategy, global expansion ecosystems and real-world compliance applications

  • Mentorship from a high-caliber founding team and experienced advisors

  • Flexible work hours and remote-first culture

  • Chance to shape the data foundation for one of the most ambitious GCC orchestration platforms in the world

What Success Looks Like in the First 6 Months

  • Structured research frameworks are established across all Wisdom domains

  • Validation standards and source credibility mechanisms are consistently applied

  • High-impact datasets are audited, verified, and maintained with strong accuracy

  • Research outputs are standardized, reusable, and ready for platform integration

  • Intelligence briefs support strategic decision-making across teams

  • Governance mechanisms and update cycles operate reliably and consistently

  • Junior analysts demonstrate improved research rigor and structured thinking

Why This Role Matters

This role is the backbone of Aokah’s intelligence engine. It ensures that:

  • Research is structured and scalable

  • Data is validated and trustworthy

  • Insights are actionable and decision-ready

  • Intelligence systems evolve with rigor and consistency

You won’t just produce reports—you’ll build the intelligence foundations that enable global enterprises to expand with clarity, confidence, and control.

How to Apply

Send your resume and a short note on why you are interested in the role to:

Email: talent@aokah.com

Aokah: People First. Client at the Core. Shared Prosperity. Wisdom in Motion. Resilience by Design.

Join us in building the intelligence and delivery systems that enable global enterprises to expand with clarity, confidence, and control.

Rewards & Recognition

CEO Spotlight Award

Aditya Shetye

August 2026

Aditya continues to stand out through his strong ownership of customer delivery and his relentless focus on making things work better. From bringing structure and robust processes to the table to proposing meaningful opportunities, he consistently thinks beyond the immediate and looks for ways to create greater value for both Aokah and our clients. His ownership and “let’s make it happen” mindset truly set him apart.

Abhishek Singhal

August 2026

Abhishek has been a strong pillar in finance, contracting, procurement, and just about anything you ask of him at Aokah. His attention to detail, proactive flagging of important considerations, and ownership of our business help us make smarter, more informed decisions. He brings the discipline, clarity, and financial perspective that keep us moving forward with confidence.

Carlos Wallhead

May 2026

Carlos Wallhead has demonstrated remarkable drive, leadership, and commitment in representing Aokah with excellence and creating meaningful market impact. His dedication and positive influence continue to inspire the team.

Priyanka Singh

May 2026

Priyanka Singh has done an incredible job in elevating Aokah’s visibility and engagement on LinkedIn through consistent effort, creativity, and strong brand storytelling. Her energy and commitment have truly helped amplify Aokah’s voice in the industry.

Santosh Vishwakarma

December 2025

I am delighted to recognize Santosh Vishwakarma. In addition to product development and the data platform, there are many critical activities required to keep Aokah running smoothly—cybersecurity, cloud cost reviews and optimization, ISO and security compliance initiatives, and general IT operations, such as onboarding and exit processes. Even at our early stage, we are building enterprise-grade capabilities within Aokah. Santosh Vishwakarma is leading all of this end-to-end—working with multiple partners, coordinating across teams. One of Santhosh’s great strengths is his strong sense of ownership. He takes responsibility and consistently delivers them with smile. 

Santhosh

Matthew Kasperski

September 2025

In recognition of your exceptional dedication, transparent leadership, and unwavering willingness to take on challenges with humor, humility, and heart. Your ability to lead with integrity and purpose consistently inspires teams to rise higher and deliver excellence. You create an environment of trust, collaboration, and accountability where people feel empowered to innovate, grow, and own outcomes. Your influence extends beyond results — shaping a culture where values, resilience leadership truly thrive 

Matthew

Shailesh Pandey

September 2025

In recognition of your unwavering positivity, collaborative spirit, and strong leadership. You consistently rise to every challenge with confidence, humility, and a genuine passion for building from the ground up. Your ability to turn vision into action inspires teams to innovate, stay resilient, and deliver impactful solutions. Through trust, teamwork, and a relentless focus on excellence, you are shaping products — and a culture — that truly make a difference.

Shailesh

Leonard Johnson

July 2025

Today, I’m proud to launch our CEO Spotlight — a monthly tradition to celebrate team members whose passion, performance, and positive impact inspire us all. For our very first spotlight, I’m honored to recognize Leonard Johnson, our Head of Talent & HR. Leonard’s unwavering dedication, innovative problem-solving, and people-first leadership have strengthened not only our talent strategy, but our entire organization. His ability to drive results while empowering and uplifting others truly reflects the culture we are building every day. Leonard, thank you for setting a high standard of excellence, leading with integrity and heart, and showing us that when people thrive, the business thrives too

Leonard

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Limited-Time Complimentary Access

Experience Aokah Free for 90 Days

The same complimentary 90-day trial offered to attendees at SSON Orlando, SSON Lisbon, and the HFS Research OneCouncil Summit in New York is now open for a limited time. Activate your account today and enjoy the full 90-day experience.

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Aokah Explorer is now live with AI-driven GCC insights and discovery tools.

Explorer is Aokah’s AI-native GCC intelligence platform that transforms complex location, talent, cost, and risk decisions into real-time, board-ready GCC strategy recommendations.

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